Perfomance Management System in Ntpc
ACKNOWLEDGEMENT
This project would not have been possible without the help of many people who have contributed their efforts in this project.
Firstly, I would like to convey my profound indebtness to my project guide at NTPC ltd., MR. TANMOY DUTTA, HR dept., for his invaluable advice, guidance and time that he has offered in the completion of this project. This project would not have been possible without his guidance and support.
I would also like to thank Mr.BADRUDDIN ANSARI, NTPC ltd. who also helped me in the fulfillment of this project. Not to forget, the employees of NTPC, the project would not have been completed if they not helped me with filling up the questionnaires.
Finally, I would like to thank our Mentor “Miss tejbir kaur” for her valuable guidance and suggestions in the making and improvement of this project report
MOUMITA BOSE
EXECUTIVE SUMMARY
PACE is the performance management system for the executive employees at NTPC. This system was implemented in the year 2004 in NTPC.
Earlier the performance appraisal system was more of a subjective type of system i.e., earlier there weren’t any set targets or key performance areas for the employees, it was just the performance they made and the feedback on it was given to the employees on a yearly basis.
Now the PACE has become more objective and behavior based, i.e., there are set KPA’s for the employees and scores for the core values exhibited in the work behavior. The key performance areas include;
Technical knowledge, Business attitude, Strategic thinking, Resource management, Communication skills, System thinking, Interpersonal competencies, Employment skills
There is a basic question that would come to anyone’s mind that why is PACE only for the executive employees and why not for the non-executive employees as well. It is so because the employees at the non-executive levels may not be
This project would not have been possible without the help of many people who have contributed their efforts in this project.
Firstly, I would like to convey my profound indebtness to my project guide at NTPC ltd., MR. TANMOY DUTTA, HR dept., for his invaluable advice, guidance and time that he has offered in the completion of this project. This project would not have been possible without his guidance and support.
I would also like to thank Mr.BADRUDDIN ANSARI, NTPC ltd. who also helped me in the fulfillment of this project. Not to forget, the employees of NTPC, the project would not have been completed if they not helped me with filling up the questionnaires.
Finally, I would like to thank our Mentor “Miss tejbir kaur” for her valuable guidance and suggestions in the making and improvement of this project report
MOUMITA BOSE
EXECUTIVE SUMMARY
PACE is the performance management system for the executive employees at NTPC. This system was implemented in the year 2004 in NTPC.
Earlier the performance appraisal system was more of a subjective type of system i.e., earlier there weren’t any set targets or key performance areas for the employees, it was just the performance they made and the feedback on it was given to the employees on a yearly basis.
Now the PACE has become more objective and behavior based, i.e., there are set KPA’s for the employees and scores for the core values exhibited in the work behavior. The key performance areas include;
Technical knowledge, Business attitude, Strategic thinking, Resource management, Communication skills, System thinking, Interpersonal competencies, Employment skills
There is a basic question that would come to anyone’s mind that why is PACE only for the executive employees and why not for the non-executive employees as well. It is so because the employees at the non-executive levels may not be
Bibliography: * “T.N.Chabbra (2002), “Human Resource Management”, Dhanpat Rai & Co. (P) Ltd.