Let me start with what is help desk support. To many, help desk support is the irritable person you call when you have an issue with a computer. They may seem annoying with you when it is a problem that seemed simple, or on the other hand, they are annoyed …show more content…
What you knew to be correct today is only relatively related the next. Okay, so technology doesn’t evolve that quickly, but in the short span of a decade leaps and bounds have been made in technology and IT services. I remember when I was still in High School and my desktop seemed to a fairly powerful machine for the time. But little did I know then it would be practically obsolete in as little as three to four years. Back then 256kb of RAM was all I had, and it worked fantastically. Now days anything under 8Gb of RAM is considered too little. Processors have also grown immensely, from single core to quad cores, some even running technology to create four more logical cores, giving you the illusion of eight cores. That is just the hardware side, software has also evolve that it is pivotal the operation of a company, or even a home use computer. It is because this field is constantly looking for the next best thing, people in the service field really never quick learning. For me, that is the draw to this career field. Not to say I am over thrilled to spend several hours a couple days a week sitting in a class room getting a lecture. But it is what makes it interesting. If I knew everything about a computer and every software, this job would get old quick. That also goes for any career, I do not want to be repeating myself day in and day