May 14, 2012
Kimberly Colbert
May 14, 2012
Phlebotomy Clinic
Phlebotomy
Phlebotomy- The surgical opening or puncture of a vein in order to withdraw blood or introduce a fluid. Phlebotomists today have the everyday pressure of dealing with all different types of patients. You have infants to the elderly, from the passive to the aggressive. With each different type of patient, there are still ground rules that must be followed in order for a phlebotomist to do not only their job, but also to maintain the safety if the patient and also themselves. Each job whether in the medical field or not have quality controls. A Phlebotomist is no different.
First the phlebotomist must identify the patient correctly. Where ever a Phlebotomist may work will have their own rules for patient identification. Typically there are two types of identifiers for each patient; this can consist of the hospital band that the Phlebotomist would have to check, and typically a verbal identification from the patient that can include last four of social, full name, and date of birth. Being a Phlebotomist they should be very aware, of the outcome that can occur from falsely identifying a patient. First of all failing to identify a patient can lead to over or under treatment of a patient, which could further result in death or further sickness. Secondly a Phlebotomist risks losing his or her job if proper identification is failed on their end. This is where communicating with the patient is ALWAYS key.
Communicating with a patient as a Phlebotomist can often and sometimes be difficult given the different types of patients they may have. Communicating involves three main aspects verbal, non-verbal and listening. There will almost always be an error if the phlebotomist does not communicate with his or her patient. When a Phlebotomist enters a room, he or she