Preparing a Business Case

There are three tasks in this activity.

Task 1

Complete either part (a) OR part (b).

a) Prepare a business case for a situation at your workplace where you need to acquire more staff.

You may wish to use a business case template such as the ones provided for part b, or follow your organisation’s procedures/template for business case development.

OR

b) Complete a business case using the following information. You may wish to use a business case template such as the one provided.

Task 1 I have chosen option B

Business case – New staff request

|Name of manager: Kathy Berrell |Date: 22nd August 2008 |
|Summary/Purpose of this business case. |
|To recruit a full time team member for the Grand Plaza Lollipops store |
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|Issue/reason for adding new staff |
|A substancial Increase in sales over the past 3 months has caused the team to become overworked & stressed. This is also an OH&S concern. |
|There have been queues of customers waiting for service and in some cases have no assistance with trying on clothes. |
|Customers have been visably annoyed & complaining of the decrease in service. |
|There is a high risk of loosing valued custom.