Principles of Supporting Change in a Business Environment
Unit four: Principles of supporting change in a business environment
Assessment
You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.
Please note that this Assessment document has 3 pages and is made up of 3 Sections.
Name: xxxxxx xxxxxxxxxx
Section 1 – Understand why change happens in a business environment
1. Explain why change happens in a business environment. You should include at least three reasons in your answer.
Our sociality changes every day. Our needs, expectations and requirements change. There for a lot of businesses need to make changes as well. Sometimes the changes are not really required by customers, sometimes, business make a change to improve itself.
We can consider: - Reactive changes – changes made as an response to external pressures - Proactive changes – changes made due to internal demands
There are four main external influences on the operation of a business: - Political - Economic - Social - Technological
Internal changes could be for example: - A need to reduce waste and costs - Lunching new products - Introducing 24hr customer support
Or just - Upgrading the software
Section 2 – Understand the purpose of supporting change in a business environment
1. Identify the main reasons for reviewing working methods, products and / or services in a business environment.
It is important to review working methods, products and services. Changes in business environment occur every day. Some of
Assessment
You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.
Please note that this Assessment document has 3 pages and is made up of 3 Sections.
Name: xxxxxx xxxxxxxxxx
Section 1 – Understand why change happens in a business environment
1. Explain why change happens in a business environment. You should include at least three reasons in your answer.
Our sociality changes every day. Our needs, expectations and requirements change. There for a lot of businesses need to make changes as well. Sometimes the changes are not really required by customers, sometimes, business make a change to improve itself.
We can consider: - Reactive changes – changes made as an response to external pressures - Proactive changes – changes made due to internal demands
There are four main external influences on the operation of a business: - Political - Economic - Social - Technological
Internal changes could be for example: - A need to reduce waste and costs - Lunching new products - Introducing 24hr customer support
Or just - Upgrading the software
Section 2 – Understand the purpose of supporting change in a business environment
1. Identify the main reasons for reviewing working methods, products and / or services in a business environment.
It is important to review working methods, products and services. Changes in business environment occur every day. Some of