1. In the problem-solving phase the following steps are carried out:
Define the problem
Outline the solution
Develop the outline into an algorithm
Test the algorithm for correctness
Problem solving is a mental process and is part of the larger problem process that includes problem finding and problem shaping.
(Problem finding means problem discovery. It is part of the larger problem process that includes problem shaping and problem solving. Problem finding requires intellectual vision and insight into what is missing. This involves the application of creativity. Equally, Problem shaping means revising a question so that the solution process can begin or continue)
Considered the most complex of all intellectual functions, problem solving has been defined as higher-order cognitive process that requires the modulation and control of more routine or fundamental skills. Problem solving occurs when an organism or an artificial intelligence system needs to move from a given state to a desired goal state.
There are many approaches to problem solving, depending on the nature of the problem and the people involved in the problem. The more traditional, rational approach is typically used and involves, e.g. clarifying description of the problem, analyzing causes, identifying alternatives, assessing each alternative, choosing one, implementing it, and evaluating whether the problem was solved or not.
It is another; more state-of-the-art approach is appreciative inquiry. That approach asserts that "problems" are often the result of our own perspectives on a phenomena, e.g. if we look at it as a "problem," then it will become one and we 'll probably get very stuck on the "problem."
Appreciative inquiry includes identification of our best times about the situation in the past, wishing and thinking about what worked best then, visioning what we want in the
References: ttp://www.cs.odu.edu/~toida/nerzic/content/problem_solving/problem_solving.html http://www.virtualsalt.com/crebook3.htm