Nature and importance of the Study
Barbra Pearl Cosmetics is a direct selling beauty product company.
Jerlyn Figuroa established Barbra Pearl Cosmetics in …as a sole proprietor. Barbra Pearl is dedicated to serve its customers. It continues to acquire more assets to further satisfy the needs of its clients. The current system they are using since the beginning of the company in ordering their product is through phone calls and manual encoding data.They published their products in facebook and customer can order through sending message or phonecall or else visit the store.It is hassle for the customer to go their store especially if their house is far from the store. It is not convenient to the customer to talk in phone to ask about the products and also it makes hassle to the owner to explain the product one by one. Imagine how many customer will call in one day to ask about the product so it’s really makes hassle.
The company need computerization system in order to manage their time and also customer can read/view the product so they don’t need to make a call to ask the owner to explain the product one by one. It also a big benefits to the store to increase the sales.
Through Online Ordering System it can minimize the time for the customer and the owner.It organized and meet the needs of customers more efficiency and reliable.Customer can order anytime they want.
Statement of the Problem
The problem was lacking of online website system. The Barbra Pearl has no specific software that help customer in ordering through online . The Barbra Pearl manage their business manually especially in taking customer’s order. More hassle to the customer to order especially if they are far from the store.
Objectives of the Study
To increase speed of service, sales volume and customers satisfaction
To enable customers to know the all beauty products of Barbra Pearl before ordering
To increase level of accuracy
To be able to stand out from competitors