Proposal for IPS
Proposal for Information Processing System
I – Current Issues and Challenges for Stakeholders
We can identify the stakeholders as the primary users (management, staff and customers) of the Simple Gateway network which are affected by the different issues noted in the RFP.
The issues and challenges are
a. Document Versions
Primarily affects office and management staff that receive data and make decisions based on incorrect information. The number of errors that happen due to multiple versions of documents and forms floating around the sites increase inconsistencies. Business processes rely on consistency and having no set process for document concurrent version system (CVS) or single point of file access affects the tasks employees perform.
b. Storage Localization
Collaboration in the current environment affects all stakeholders as well as business outcomes. A network using a non-centralized storage layout makes these tasks difficult. Non-centralized storage is expensive to setup, maintain, and manage. Issues related to ownership, management, and version control are also created due to this. The information retrieval process is being an impediment to the efficiency of the staff and the work they perform.
c. Human Resources Processes
Staff benefits are being affected by manual request processing. Sick leaves, vacation time and other common HR tasks are affecting employee’s satisfaction with the employer and more than likely generating feelings that also affects performance and good disposition to server customers.
II – Performance Comparison
KPI Current Environment Proposed Environment
Document Versions and Data Sharing Multiple versions are passed between office staff.
Incorrect information is used to make business decisions.
Site files are stored on local fileserver.
Sharing is done via email. Enterprise storage will be centralized within Office 365’s One Drive, helping in business decision making. Stakeholders will have access to
I – Current Issues and Challenges for Stakeholders
We can identify the stakeholders as the primary users (management, staff and customers) of the Simple Gateway network which are affected by the different issues noted in the RFP.
The issues and challenges are
a. Document Versions
Primarily affects office and management staff that receive data and make decisions based on incorrect information. The number of errors that happen due to multiple versions of documents and forms floating around the sites increase inconsistencies. Business processes rely on consistency and having no set process for document concurrent version system (CVS) or single point of file access affects the tasks employees perform.
b. Storage Localization
Collaboration in the current environment affects all stakeholders as well as business outcomes. A network using a non-centralized storage layout makes these tasks difficult. Non-centralized storage is expensive to setup, maintain, and manage. Issues related to ownership, management, and version control are also created due to this. The information retrieval process is being an impediment to the efficiency of the staff and the work they perform.
c. Human Resources Processes
Staff benefits are being affected by manual request processing. Sick leaves, vacation time and other common HR tasks are affecting employee’s satisfaction with the employer and more than likely generating feelings that also affects performance and good disposition to server customers.
II – Performance Comparison
KPI Current Environment Proposed Environment
Document Versions and Data Sharing Multiple versions are passed between office staff.
Incorrect information is used to make business decisions.
Site files are stored on local fileserver.
Sharing is done via email. Enterprise storage will be centralized within Office 365’s One Drive, helping in business decision making. Stakeholders will have access to