This paper will look at the meaning of public service reforms and the developments Zambia has scored from its reforms. A public service reform movement is a kind of social movement that aims to make gradual change, or change in certain aspects of society, rather than rapid or fundamental changes.
A public service is a service which is provided by government to people living within its jurisdiction, either directly (through the public sector) or by financing private provision of services. The term is associated with a social consensus (usually expressed through democratic elections) that certain services should be available to all, regardless of income. Even where public services are neither neither publicly provided nor publicly financed, for social and political reasons they are usually subject to regulation going beyond that applying to most economic sectors.
Public services tend to be those considered to be so essential to modern life that for moral reasons their universal provision should be guaranteed. They may be associated with fundamental human rights (such as the right to water, shelter, health, education, etc.)
Zambia is one of Sub-Saharan Africa 's most highly urbanized countries. About one-half of the country 's 11.5 million people are concentrated in a few urban zones strung along the major transportation corridors, while rural areas are under-populated. Unemployment and underemployment are serious problems. National GDP has actually doubled since independence, but due in large part to high birth rates and AIDS per capita annual incomes are currently at about two-thirds of their levels at independence. This low GDP per capita, which stands at $1400, places the country among the world 's poorest nations. Social indicators continue to decline, particularly in measurements of life expectancy at birth (about 50 years) and maternal and infant mortality (85 per 1,000 live births). The high population growth rate of 2.3% per annum makes it
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