QCF HEALTH AND SOCIAL CARE LEVEL 2
QCF HEALTH AND SOCIAL CARE LEVEL 2 – RAMONA CALOTA
Task 1
Task 1.1 Identify the different reasons people communicate
Communicating it can be vital to make quality of life better because someone can they can tell me if they are in pain or it can be make emotional contact to express feelings
I communicate to express most of my emotions like joy or sorrow, satisfaction or disappointment, courage or fear with appropriate words and gestures.
The type of communication is very different and it depend on the circumstances, it can be two different type such as: personal and intimate – this type of communication I can have it with people to whom are very close formal – this type of communication are for a group of people and for a wider audience such in a courtroom informal - I can find this type of communication in a office room like chatting with colleagues As a carer communication it is very important because service users communicate with the carer to express their needs, preferences and to ensure that the service user receive exactly what they need when they need.
Communication will help me for developing positive relationships with service user, and their families.
Task 2.1 Explain how effective communication affects all aspects of your work
Communication does affect all aspects of my work. Effective communication is a two-way process - sending the right message, that is also being correctly received and understood by the other person. It is essential that there is good and effective communication taking place within the setting. Daily tasks will only be successful and with no complains with smooth transfers of information. In order for me to develop my role, there must be effective communication between me and the coordinator/manager. This will help keep positive morale and improve the quality of work. Staff that do not feel as if they have good communication with their coordinator/managers may not be as efficient with their work. Effective communication
Task 1
Task 1.1 Identify the different reasons people communicate
Communicating it can be vital to make quality of life better because someone can they can tell me if they are in pain or it can be make emotional contact to express feelings
I communicate to express most of my emotions like joy or sorrow, satisfaction or disappointment, courage or fear with appropriate words and gestures.
The type of communication is very different and it depend on the circumstances, it can be two different type such as: personal and intimate – this type of communication I can have it with people to whom are very close formal – this type of communication are for a group of people and for a wider audience such in a courtroom informal - I can find this type of communication in a office room like chatting with colleagues As a carer communication it is very important because service users communicate with the carer to express their needs, preferences and to ensure that the service user receive exactly what they need when they need.
Communication will help me for developing positive relationships with service user, and their families.
Task 2.1 Explain how effective communication affects all aspects of your work
Communication does affect all aspects of my work. Effective communication is a two-way process - sending the right message, that is also being correctly received and understood by the other person. It is essential that there is good and effective communication taking place within the setting. Daily tasks will only be successful and with no complains with smooth transfers of information. In order for me to develop my role, there must be effective communication between me and the coordinator/manager. This will help keep positive morale and improve the quality of work. Staff that do not feel as if they have good communication with their coordinator/managers may not be as efficient with their work. Effective communication