Quest Diagnostics, Inc.: Case Study
Contents
Our Company
Background
Quest Diagnostics, Inc. offers some of the best diagnostic testing services available in the industry as well as an array of routine and esoteric services used by the medical profession in the diagnosis, monitoring, and treatment of disease and other medical conditions. We pride ourselves on providing uncompromising quality so that our patients can receive the best possible care available. Our tests allow patients, physicians, hospitals, integrated delivery networks, health plans, employers, and others to make improved healthcare decisions.
Our business operations are divided into two groups. The first being our diagnostic testing services which includes, providing …show more content…
By concentrating our growth in the testing services, that we know we have the competitive advantage in, we are solidifying our place in the market. Additionally, we have strong logistics capabilities that include courier vehicles and aircraft. Our connections with leading academic centers in key medical fields allow us to be the leader in innovative diagnostic information services. We take extra precautions in guarding our technology with patents, trademarks, and copyrights. All of these resources would make it difficult for a new firm to enter our industry. However, with extensive resources it is not impossible for a firm to join our …show more content…
Strengths
We are the leader in diagnostic testing and have the largest selection of tests with over 3,000 to choose from. Additionally, we are the leading provider of anatomic pathology, routine and gene-based and esoteric testing services in the United States. We have laboratories across the world, including 2,100 of our own patient service centers. We also employee over 3,000 phlebotomists and 800 M.D.s and P.h.D.s. Furthermore, we service over half of the hospitals in the United States.
Our logistics are phenomenal. We have our own courier and aircraft service that together make over 10,000 pickup and drops offs per day. This convenience further strengthens our market offering.
We have extensive academic and medical connections. If you pair this with our research and development efforts, we are able to be the leader in innovation. Our medical experts have had over 100 works that have been published in peer-reviewed journals.
We are a leader in our industry. We have the largest and broadest presence outside of the United States. We pride ourselves on offering the highest quality of diagnostic testing and providing the highest level of customer service. Additionally, our employees are the most knowledgeable in the
Our Company
Background
Quest Diagnostics, Inc. offers some of the best diagnostic testing services available in the industry as well as an array of routine and esoteric services used by the medical profession in the diagnosis, monitoring, and treatment of disease and other medical conditions. We pride ourselves on providing uncompromising quality so that our patients can receive the best possible care available. Our tests allow patients, physicians, hospitals, integrated delivery networks, health plans, employers, and others to make improved healthcare decisions.
Our business operations are divided into two groups. The first being our diagnostic testing services which includes, providing …show more content…
By concentrating our growth in the testing services, that we know we have the competitive advantage in, we are solidifying our place in the market. Additionally, we have strong logistics capabilities that include courier vehicles and aircraft. Our connections with leading academic centers in key medical fields allow us to be the leader in innovative diagnostic information services. We take extra precautions in guarding our technology with patents, trademarks, and copyrights. All of these resources would make it difficult for a new firm to enter our industry. However, with extensive resources it is not impossible for a firm to join our …show more content…
Strengths
We are the leader in diagnostic testing and have the largest selection of tests with over 3,000 to choose from. Additionally, we are the leading provider of anatomic pathology, routine and gene-based and esoteric testing services in the United States. We have laboratories across the world, including 2,100 of our own patient service centers. We also employee over 3,000 phlebotomists and 800 M.D.s and P.h.D.s. Furthermore, we service over half of the hospitals in the United States.
Our logistics are phenomenal. We have our own courier and aircraft service that together make over 10,000 pickup and drops offs per day. This convenience further strengthens our market offering.
We have extensive academic and medical connections. If you pair this with our research and development efforts, we are able to be the leader in innovation. Our medical experts have had over 100 works that have been published in peer-reviewed journals.
We are a leader in our industry. We have the largest and broadest presence outside of the United States. We pride ourselves on offering the highest quality of diagnostic testing and providing the highest level of customer service. Additionally, our employees are the most knowledgeable in the