Before executing any survey a researcher should ask himself few questions in particular: * why you are asking the questions * who the results are for * what you expect to find from the answers * how you are going to analyse the data when you get them
If you reflect on these questions, it will be easier to compose more appropriate, accurate questions that provide useful findings. This reflection should also help to understand which method will be the most appropriate for particular needs.
The choice of method therefore depends on the questions that researcher want answered. If he want to know what people do in a particular situation then a questionnaire will probably be sufficient. If its to identify why something has occurred, a questionnaire will provide less valid responses than in-depth interviews or focus groups because in-depth interviews and focus groups allow the respondent the freedom to express things in context that may not have thought of before.
This course work is dedicated to the questionnaire method of research in management. The work is separated into two parts: part one is giving an overview information of about questionnaires and part two is consider questionnaires as a research method in different type of management.
Questionnaire is a formalized set of questions, usually paper based or delivered online, submitted for replies that can be analyzed for usable information: * social research * marketing research * management research Questionnaire design process 1. Specify the Information needed 2. Specify the Type of Interviewing method
As it was said before each research should begin with some common steps such as specifying the necessary information and deciding which method of interviewing should be conducted for this particular research including all the advantages and possible obstacles. Also the researcher should assess what information will be sought after a thorough scanning of
Bibliography: 2. Adams, Anne and Cox, Anna L. (2008). Questionnaires, in-depth interviews and focus groups. In: Cairns, Paul and Cox, Anna L. eds. Research Methods for Human Computer Interaction. Cambridge, UK: Cambridge University Press 3 4. Developing a Questionnaire (Real world research). Bill Gillham. Continuum (1 Jun 2000) Appendix