Preview

Quinte Mir

Powerful Essays
Open Document
Open Document
1590 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Quinte Mir
Issues Identification
Immediate Issue
The immediate issue is that Benton-Cooper Medical Centre’s MRI clinic has been open for 6 weeks and not performing to expectations and to the promises made by their new MRI provider, Quinte MRI. With referrals to the clinic, doctors expect to receive MRI transcription reports within two days and the current backlog exceeds 14 days. As a result there is a loss of patient referrals from doctors within the hospital and surrounding community which means a loss of revenue for BCMC. Quinte MRI must determine what is causing the backlog and how to fix it.
Secondary Issues
A secondary issue in the clinic is that the MR Technologist is putting in a lot of overtime even though the maximum number of patients each week is not being met. Quinte MRI personnel need to examine and analyze the interaction between the capacity, the process flow and the bottleneck and provide a resolution and action plan back to the CEO, Dr. Syed Haider within 2 days. Environmental and Root Causes
Quinte MRI, an international service provider specializing in medical diagnostic technologies signed an agreement in February 2002 with Benton-Cooper Medical Centre (BCMC) for the outsourcing of their MRI services. BCMC believed that they could competed successfully if they had a third MRI machine as they anticipated continued growth in this area by 15% through doctor’s referrals from the hospital and surrounding areas. BCMC also believed that they could generate enough revenue and promotional support through advertisements with local print and radio stations to be able to own their own fixed MR system and be recognized as a top rated hospital for the area. Quinte MRI promised the avenue for BCMC to be able to accomplish these goals through its service reliability and access to diagnostic equipment 24 hours a day, 7 days a week at a reasonable cost. However, these expectations are not being met and David Wright has gone to the MR Technologist, Jeff

You May Also Find These Documents Helpful

  • Better Essays

    Haider’s client, Benton- Cooper Medical Center (BCMC) has expressed concern over the fact that the MRI clinic was not meeting promises made by Haider and GE to scan patients at a rate of 2 per hour. The hospital’s administrators continue to complain about the MR machine’s low productivity, the strain resulting from the MR technologist’s heavy overtime schedule, and the loss of patient referrals from doctors within the hospital and in the surrounding area. Doctors expect to receive the transcription within 2 days of their request. The backlog has now exceeded 14 days, resulting in providing a poor quality of service to the patients. This backlog has put a strain on the relationship between BCMC and Quinte MRI and has lost referrals to the competing MRI clinics in attempt to obtain a more efficient timeframe for servicing patients. .…

    • 2250 Words
    • 9 Pages
    Better Essays
  • Powerful Essays

    Quinte Mri Essay Example

    • 1668 Words
    • 7 Pages

    Brenton-Cooper Medical Centre (BCMC) has outsourced its MRI operations to Quinte MRI, a seasoned and highly recognized MRI service provider. Unfortunately, after six weeks of operations Quinte MRI has not lived up to expectations and is not fulfilling its contractual obligations.…

    • 1668 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Cerjugo SA

    • 1436 Words
    • 4 Pages

    Cerjugo SA is the largest manufacturer and distributor of beer in a country in Latin America.* Started in 1960, Cerjugo currently sells 360 million bottles of beer annually with revenues last year in excess of $200 million. Cerjugo employs 2500 employees and its four beer brands account for 98 percent of the market share. The beer manufacturer has been growing steadily with the GDP of the country thanks to little competition and no new entrants in the market. Cerjugo has its own distribution fleet and manufacturing facility, its entire customer base is local, and customers are loyal to the flagship brand.…

    • 1436 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Each patient’s input is valuable to the surveys. The NDP found that arrival time is highly important to the productivity and cycle times of the office, both by the patients and the staff. The next step to improving patient wait times is to act upon the survey results. There should be staff meetings to discuss the results of the surveys and possible improvements.…

    • 478 Words
    • 2 Pages
    Good Essays
  • Good Essays

    This assignment requires justification to the vice president for approval to purchase a major piece of equipment for use in the radiology department of the hospital. My main objective is to provide valuable information to justify the cost as well as provide critical data that substantiates the ROI. Additionally, the report will have detailed information outlining the benefits that will assist in the decision making process and address all concerns and questions relating to the purchase. Lastly, the report will include how beneficial and profitable the technology will be for the hospital.…

    • 908 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Case Study Banner Health

    • 1263 Words
    • 4 Pages

    Banner Health’s mission statement of expanding people’s lives through exceptional patient care is a guideline for all of Banner Health employees to meet and exceed the needs of the communities they serve over the next decade. Banner Health’s vision is to be nationally recognized for their clinical excellence and innovations selected by each health care organization (Banner Health, 2012). This goal and vision will allow them to be leaders in the healthcare industry over the next decade. Banner Health continues to seek opportunities in medicine to stay current. They demonstrate this by the use of new and up-to-date technology, planning, integrating, and the use of electronic medical records. With the use of electronic medical records patient information such as digital images, lab results, communications from nurses, doctors and case management, past…

    • 1263 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Captital Project

    • 1618 Words
    • 5 Pages

    There is an overuse of the hospital MRI machine at the facility. The MRI machine needs to be utilized for multiple specialties including emergencies, inpatients, gamma knife, orthopedics, sports medicine. The ultimate recommendation is to add an extremity MRI scanner to the facility to relieve some of the usage of the main MRI machine. Providing this relief benefits in many aspects. The addition will provide an opportunity to expand the sports medicine and orthopedics department. A premier department that is recognized as elite, but this is just one aspect of improvement. Other improvements include the inpatient length of stay. The inpatient length of stay is above benchmarks due in part to the waiting times of the main MRI machine. This increase in length of stay also affects patient satisfaction scores. Physicians have also expressed frustrations due to the waiting times of scans to be done for diagnostic purposes and have opted their office patients to utilize the MRI scans in other departments. Retention of physicians who bring in patients is an important factor to consider in the proposed expenditure. Retention of physicians’ means retention of admissions of whom are sent bu their respective physicians. There is also the potential for liability issues related to the wait times and potential delayed acute diagnosis of medical conditions due to the wait times. This is an opportunity to relieve some of those concerns with an addition of an asset that can benefit the organization. The addition is also aligned with the organizational goals of providing high quality patient care while being the most efficient care provider to its community.…

    • 1618 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Other problems observed, is the lack of work for the personnel. If you don’t have enough patients for…

    • 578 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Technology today has revolutionized the health care realm, as technology evolves so does the environment promoting quality care for that in need. This presentation will explain multiple abbreviations needed to translate and describe AMR, CMR, CMS, along with CMS – 1500, and CPT. Also, explore the meaning of DRG, EPR, HL7, ICD – 9 codes, and UB – 92.…

    • 837 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Cambio de Armas

    • 1420 Words
    • 6 Pages

    The theme in which is constantly shown throughout the novel is the concept of self identity. Identity is a state of mind in which one identifies his or her character traits in addition to one’s idea of being. Identity indicates one’s mental, emotional and physical image of which they depict themselves to be. It also refers to the construction of individual and society's characteristics by which we are symbolized and recognized as to who we are. The concept of self identity is used in many books and novels in order to tie the reader to the story. This is done in a way that the write creates a character with a loss of self identity that will then allow the reader to relate to. The theme of identity is often expressed in books/novels or basically any other piece of literature so that the reader can intrigue themselves and relate to the characters and their emotions. The novel Cambio de armas has many types of concepts that helped Laura with her battle in determining her identity.…

    • 1420 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    In Canada the Universal Health care service that is used does not have easy access to technological devices, “on average, Canadians wait nearly eighteen weeks to receive standard care”, (Driscoll pg. 2). Advantages to technology is the evolving medicines, vaccines, care, diagnosing illness and disease, and available rehabilitation the better quality Americans can expect. Research done by the Association of Healthcare Technology Providers for Imaging, Radiotherapy and Care states that “for every dollar spent on imaging correlated to approximately three dollars saved in hospital care costs and; as a result, states who spent more on quality diagnostic procedures added to life expectancy for patients”, (Abbam Pg.173). One could concur that for the best quality it takes technology; in addition, health care service will rise to accommodate the technological advancements.…

    • 1047 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Arte De Hambre

    • 566 Words
    • 3 Pages

    The Stanislavski method is very confusing to me because it makes the actor think of memories and feelings from the past that can relate to the character being portrayed in the scene/play. I was confused because having a memory of a specific emotion doesn’t really have the same exact emotion that the character is supposed to feel. I can see why in certain situations why using the Stanislavski method would be appropriate (ie. A death that the actor hasn’t ever experienced) but if the emotion was to be ecstatic I don’t see the point in going back to a memory to remember that feeling because it’s an easy emotion to “act” in.…

    • 566 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    ANAITH BARRIENTOS QUISPILAYA Address: 42 Judy Drive, Keasbey, NJ 08832 (732) 407 - 7518 // ann29.x@hotmail.com Professional Summary: Highly motivated warehouse professional that bring an extensive experience in logistics and distributions. Also, dynamic entrepreneur with communication skills who utilizes creativity, leadership and teamwork to design and execute solutions. Skills: Excellent Computer skills Bilingual ( English/Spanish ) Safety conscious * OSHA requirement knowledge…

    • 145 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Having worked within two large London hospitals I appreciate the importance of managing patients efficiently. My previous work within the trauma setting taught me to work flexibly to best suit the needs of the patients I am presented with. It also helped me understand how to prioritize patients in order of clinical need. This has been of particular importance when vetting ultrasound requests and managing scan…

    • 419 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    mis laudon

    • 1770 Words
    • 18 Pages

    Management Information Systems MANAGING THE DIGITAL FIRM, 12TH EDITION GLOBAL EDITION Chapter 5 IT INFRASTRUCTURE AND EMERGING TECHNOLOGIES Management Information Systems CHAPTER 5: IT INFRASTRUCTURE AND EMERGING TECHNOLOGIES IT Infrastructure • IT infrastructure: – Set of physical devices and software required to operate enterprise – Set of firmwide services including: • • • • • • Computing platforms providing computing services Telecommunications services Data management services Application software services Physical facilities management services IT management, standards, education, research and development services – “Service platform” perspective more accurate view of value of investments 2 © Pearson Education 2012 Management Information Systems CHAPTER 5: IT INFRASTRUCTURE AND EMERGING TECHNOLOGIES IT Infrastructure • Evolution of IT infrastructure – General-purpose mainframe & minicomputer era: 1959 to present • 1958 IBM first mainframes introduced • 1965 Less expensive DEC minicomputers introduced – Personal computer era: 1981 to present • 1981 Introduction of IBM PC • Proliferation in 80s, 90s resulted in growth of personal software – Client/server era: 1983 to present • Desktop clients networked to servers, with processing work split between clients and servers • Network may be two-tiered or multitiered (N-tiered)…

    • 1770 Words
    • 18 Pages
    Powerful Essays