0 out of 3 points
A baseball team is an example of pooled interdependence.
Selected Answer:
False
Question 2
0 out of 3 points
Direct interaction between customer and employee is generally very high with services, while there is little direct interaction between customers and employees in the technical core of a manufacturing firm.
Selected Answer:
False
Question 3
3 out of 3 points
Engineering technologies tend to be low in analyzability and high in variety.
Selected Answer:
False
Question 4
3 out of 3 points
Research suggests that FMS can become a competitive burden, rather than a competitive advantage, unless organizational structures and management processes are redesigned to take advantage of the new technology.
Selected Answer:
True
Question 5
3 out of 3 points
Products of different sizes, types, and customer requirements freely intermingling on the assembly line is an advantage of lean manufacturing.
Selected Answer:
False
Question 6
0 out of 3 points
Compared with traditional mass production technologies, FMS has a narrow span of control, few hierarchical levels, adaptive tasks, low specialization, and decentralization, and the overall environment is characterized as organic and self-regulative.
Selected Answer:
False
Question 7
0 out of 3 points
_____ technologies have high task variety, and the conversion process is not analyzable or well understood.
Selected Answer:
Craft
Question 8
3 out of 3 points
Job enrichment refers to the expansion of the number of different tasks performed by an employee.
Selected Answer:
False
Question 9
3 out of 3 points
The systems that automate the organization 's routine, day-to-day business transactions such as data from sales or purchases from suppliers are called:
Selected Answer: transaction processing systems.
Question 10
3 out of 3 points
Codified