S11067119a
Assignment 1 of MGT B240 Principles and Practices of Management
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Q2.
a. The contingency approach recognizes that different organizations require different ways of managing. It emphasizes the need for organizations to identify the variables which are significant for them in any particular situation.
It specifically identifies the internal and external factors which influence the organization at any one time. It makes managers realize that because of differences in size, goals, working methods and people, it is difficult to find principles of management that can be universally applied. The contingency approach also helps managers to consider which managerial practice is most appropriate in a given set of circumstances.
For practicing managers, the contingency approach is still useful in that it constantly reminds managers of the complexity of the world in which they are operating. It reminds them that they need to take an active role in assessing which possible solution to a problem will work best in the specific situation. They need to take into consideration the effects of their decisions on other departments as well as interested parties outside the organization.
b. In short, the specific environment is defined as those external forces having a direct impact on managers’ decisions and actions and being directly relevant to the achievement of the organization’s goals.
The specific environment could vary and change with conditions, depending on the market niche served by the organization. However, in general, an organization’s major constituencies would inevitably include customers, suppliers, competitors, and pressure groups.
1. Customers – Organizations need to monitor their customers’ tastes and desires and produce products or services that serve the needs or customers.
2. Suppliers provide materials and equipment as well as financial and labour inputs. Managers seek to ensure a steady flow