R Us Case Study: Collaboration And Communication Channels

Two collaboration and communication strategies which could address challenges within the project would include establishing the chain of command for the management team as well as establishing a more open communication channel between the management team and the executive committee. (Mark, Joseph, Derek , & Alex , 2006) This potential issue with the communication channels involves Ms. Orlin being the only team member who has a direct line of communication with the executives. This is considered an issue because of the fact that the executives are only receiving information from Nancy Orlin’s perspective, and are not receiving that of the other managers. Establishing a more open channel to the executives for each manager of the team, they would
First, we see all areas of project management collaborated including Project, Program infrastructure and deployment for completing the POS project as an example of Project Integration Management. Nany Orlin ensuring all of the tasks are matching the project requirements and are completed on time is an example of Project Scope Management. The team held review meetings as a way to track progress and to address any obstacles which may affect the project deadline. This is an example of Project Time Management. Project Cost was evident through the idea of reducing each retail store by one sales associate resulting in a savings of $20,000 in salary and benefits per year which was reported through a ROI analysis as being 15 million dollars per year once the POS system was implemented. Outsourcing to a consulting firm who could manage QA is an example of Project Quality Management. Review meetings held to track all of the individuals involved in the project is an example of Project Human Resource Management. Project Risk Management was seen through the testing phase of the project which helped identify risk and any mitigating issues. Nancy Orlin’s review meeting was an example of Project Stakeholder Management. Ben Richards had outsourced network set up with BellNorth. This is an example of Procurement Management. Finally, Ms. Orlin’s review meeting would also be an example of Project Communications Management.
Initiating Process Group is the first of these and is defined as “Those processes performed to define a new project or a new phase of an existing project by obtaining authorization to start the project or phase” (Institute, Project Management, 2013) This is seen when the project is first initiated and the team begins to be assembled. Next, would be the Planning Process Group. This is the processes required to define what the scope of the project will be as well as establish what the course of action will be and define the project objectives. (Institute, Project Management, 2013) The Executing Process Group is defined as “those processes performed to complete the work defined in the project management plan” (Institute, Project Management, 2013). The monitoring and Controlling Process Group are the processes which are required in order to track, regulate and review the progress of the project (Institute, Project Management, 2013). This process can be seen in the project architecture and definition software. The details as well as the objectives were very well defined in order to satisfy the specifications of the product. Last is the Closing Process Group. “These processes are performed to finalize all activities across all Process Groups in order to formally close the project or the phase” (Institute, Project Management,