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Relational Listening

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Relational Listening
Relational, analytical, critical, and task are the four listening styles that people resort to when they are actively listening. Most people resort to only one style at a time but some may resort to many different listening styles at once. Certain jobs such as social worker, teachers, people in the medical fields, and police officers must be able to use all the listening skills depending on the situation they are in at that moment. The reason for this is because they deal with multiple personalities and ways of communication.
I do believe that I resort to multiple listening skills. A skill I resort to the most is analytical listening, this is when your primary goal of listening is to fully understand the message, prior to evaluation. This
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I resort to relational listening when I am at work. This is a style where the listener is driven primarily by the concern to build an emotional connection with the speaker. When I go into a patient room I must be empathetic to their problems so that I can determine a solution. Patient occasionally need to feel like you can relate to them which can later help with their treatment because they begin to trust you, also because they realize that you are there to help rather than hurt. Out of all the traits that are represented in relational listening the one that describes me the most it people-oriented. Being a people-oriented listener plays a huge role in the healthcare field. This is because people love to feel that they have you undivided attention and that you care about what they are talking about. A person who does not have this trait most likely will not do good in a health field …show more content…
Causing the healthcare provider to do other things to get their attention. In a scenario where the patient is distracted while the nurse is explaining his or her discharge information a nurse would need to resort to her critical listening skills. Critical listening is when you must evaluate the quality or accuracy of the speaker (in this case the patient) remarks. If the patient is complaining about pain while the nurse is explaining the information the nurse should take a moment and evaluate the patients pain. Ensure that the patient can be credible about the complaint and is not just saying it because they do not want to be discharged and the nurse should make sure she listen to the quality of the complaint. Some patients may so they have pain at a level 10 but they are moving around like it’s a level 1. This is where critical listening skills come to play.
Other patients that are distracted while receiving their information may make a nurse go to his or her task listening method. This is when your primary concern is to accomplish the task at hand. If the patient is someone that may not really want to hear the information you are giving them the nurse may need to listen for the solution for the patient’s issue. They may also have to find the bottom line of the patient’s complaint. This will help the nurse be able to solve whatever the problem may be without a lot of time being

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