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Assessment about online banking: a Case Study of DBBL
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CHAPTER ONE
INTRODUCTION OF THE STUDY
1.1 Importance of the Study
Online banking is the practice of handling all the bank transactions through internet. We are blessed with such unique technologies where all our works gets completed within seconds. Internet Banking is one of such technologies. With the help of internet banking, we can deposit and withdraw amount our self directly to our account, make all kinds of bill payments, tax payments etc. We can pay our bills like telephone, mobile, credit cards etc. through internet just by once registering with our bank. After making registration, we can pay our bills as and when required. Internet banking allow us to access our account, so that we can know instantly which amount is credited or debited in our bank account which in turn will help to solve our issues if any. It is an easier way to transfer amount to another account to which we have to make payment to the party. When we apply for internet banking, bank provides us with login id and password. The password provided by the bank should be changed immediately and should not be given to anybody else. The password should be alpha-numeric and should be changed on frequent basis. This information must be kept at utmost secret, as the password can be hacked by any person.
1.2 Objectives of the Study Main Objective:
The main objective of the study is to assessment the current status about online banking of Dutch Bangla bank ltd. Specific objectives:
To obtain main objective, the other supportive objective need to be attempted, which are –
• To find out an overview of DBBL. .
• To point out different aspects of Online