The study conducted a questionnaire which was distributed to 81 department store managers in a large department store chain. The questionnaire included measurements for extrinsic and intrinsic motivation. For extrinsic motivation’s measurement, the questionnaire listed seven statements for managers to rate on the Likert scale. The budget performance in these seven statements was linked to seven extrinsic outcomes: recognition, advancement, job security, better peer relations, better supervisory relations, increased responsibility, and increased salary. For example, “‘exceeding budgeted performance will lead to more responsibility’” (Dermer, 1975). For intrinsic motivation’s measurement, the questionnaire only listed three statements asking the managers to rate the level to which higher order need satisfaction is affected by good performance. For instance, “‘Doing my job well gives me a feeling of accomplishment’” (Dermer, 1975). In order to have a fair and accurate result, both statements were presented in Likert format. Managers needed to rank the
The study conducted a questionnaire which was distributed to 81 department store managers in a large department store chain. The questionnaire included measurements for extrinsic and intrinsic motivation. For extrinsic motivation’s measurement, the questionnaire listed seven statements for managers to rate on the Likert scale. The budget performance in these seven statements was linked to seven extrinsic outcomes: recognition, advancement, job security, better peer relations, better supervisory relations, increased responsibility, and increased salary. For example, “‘exceeding budgeted performance will lead to more responsibility’” (Dermer, 1975). For intrinsic motivation’s measurement, the questionnaire only listed three statements asking the managers to rate the level to which higher order need satisfaction is affected by good performance. For instance, “‘Doing my job well gives me a feeling of accomplishment’” (Dermer, 1975). In order to have a fair and accurate result, both statements were presented in Likert format. Managers needed to rank the