Respectfully Submitted By: Robyn Nordlund
Training and Development
Four Square Company is planning on transitioning four of their current employees to managers. This is a fairly complicated transition, but with the proper training, the transition should be very smooth. This paper will discuss some of the different techniques that will help with the smooth transition and the different steps used to help make this transition.
Analysis:
The needs assessment refers to determining whether training is necessary. Four Square Company should not waste money on training employees if they do not need the training. However, Four Square is training current employees how to become managers. In this case, training is clearly necessary. Needs assessment is extremely important to companies because it will help prevent training programs that have the wrong objectives. It will also help prevent money from being spent on training programs that are not necessary because they do not relate directly to the company’s business strategy. Four Square Company will use the “age and generation” needs assessment technique. The reasoning for this is related to the different age groups that the employees are at. A key thing to keep in mind is that at every different age group there is going to be a different way of learning and a different sense of understanding. Someone who has been at the company for twenty years is going to need different training than someone who has been at the company for three years. Also, when training Generation Y employees, they are very technology literate. They may desire to do a lot of their training on the computers and with different resources. However, baby boomers will not be as technology literate. They will require more face to face training. Understanding the best way the employees will learn will decrease frustration in the long run and will also not be so costly. Four Square Company will also provide a lot of input when the