There are three levels at which a company can operate, each with its specific needs that have to be assessed through a training needs assessment. There are different levels at which training needs are experience and Futurefurn training needs are identified as training for managers in:
* Marketing
* Selling
* Manufacturing
* Quality Control
Therefore, Futurefurn's needs refer to organisational needs/Mesolevel needs
The mesolevel represents the level of the local organisation. In a changing world, the organisation has to adapt quickly or else the gap between what employees know and what they ought to know will soon widen. In order to remain successful and profitable, the organisation's managers need to adapt to changes at organisational level and therefore, training and development must be synchronised with the organisation's mission, strategy, goals and culture such as improving productivity, building morale and better competitive status.
Models of training- in order to determine training needs meaningfully, it is essential that a systematic approach is used. The Graham and Mihal's model will be used as it specifically directed at determining training needs for managers, and entails specific steps.
* Step 1: requires drawing up a comprehensive list of tasks, competencies and characteristics that are related to the manager's work. During the process' managers are involve in their own tasks, and a job analysis is conducted.
* Step 2: Managers are requested to indicate what tasks they would like to perform more effectively, what areas of specialisation they would like to know more about and what skills they would like to improve.
* Step 3: Managers are requested to place their needs in order of priority and to link objectives to these needs.
* Step 4: The immediate superiors of managers evaluate tasks and establish a final list of training needs.
The fact that higher management levels evaluate the various tasks of managers should