How does organization manage human in a country? In Singapore, MOM (Ministry of Manpower is the government body. They outline what are the DO and DON’T. They state the bare minimum standards for employers to follow.
For eg, * An employee must be entitled to 7 days of Annual Leave in a year * CPF contribution must be paid to part-time employees if they earn more than $500
If an employee has an appointed union, he/she should go to the union if there are any problems.
Alternatively, if he/she do not have an union, please proceed directly to MOM.
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Labour Relation Process – Tripartite System (3 Party System) * Government * Union * Management
Whenever there are changes to be made, these 3 parties will sit down and have a discussion.
Conditions to be applied: 1. Legitimate Rights (Between Employees & Unions) * In Singapore, 1 group can only be represented by 1 union. (No multiple unions) 2. Negotiations (Collective Bargaining) 3. Administration Process * System * Structure * Procedures
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Conflicts between employees and leaders are caused by work rules.
Impasse happens when Union and Employers cannot reach an agreement: * Arbitrator – The person who makes the final decision * Mediator – The person who listen to the key points and help parties to reach an agreement
*IMPORTANT NOTE – TEXT BOOK PAGE 5 GRAPH*
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A successful labour relationship process involves these steps:
1. Conflict of interest (Employers VS Employees) * Employers wants motivated employees * Employees want organizations to be profitable 2. Democratic Rights of Employees * Their rights to participate and speak up on work issues on what they are unhappy with 3. Collective Bargaining * Pick a knowledgeable leader