Background: John Amasi decision to implement self-directed teams at R.L. Wolfe stemmed from overarching objective to increase plant productivity. Amasi hired Winslow to help in the planning and implementation of SDTs in the new Corpus Christi plant acquired by RL Wolfe in 2003. As Director of production and Engineering, Amasi was aware that his company’s manufacturing facilities were running at only 65-70% of company designed capabilities, he believed that SDTs could raise this figure to 95%.The new plant was not unionized and was not structured in terms of job assignment, work roles, management involvement in decision making. Amasi felt they could be applied to plastic pipe manufacturing unit.
Problem: John Amasi, the director of RL Wolfe observed manufacturing unit running at only between 65% - 70% in 2007. The workers in the unit were treated as low maintenance staff and no recognition for the workers and also the workers had many disputes among themselves. Workers were dissatisfied because of job roles layout and centralized structure of management.
Opportunities: Implementing SDT helps the company to increase the productivity level as desired by the management to 95%. Self-directed teams are small group of employees