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business 1
1. How do scientific management and Theory X differ from the human relations movement and Theory Y?
2. How did the results of the Hawthorne Studies influence researchers’ thinking about employee motivation?
3. What are the five sets of needs in Maslow’s hierarchy? How are a person’s needs related to motivation?
4. What are the two dimensions in Herzberg’s theory? What kinds of elements affect each dimension?
5. What is the fundamental premise of reinforcement theory?
6. According to equity theory, how does an employee determine whether he or she is being treated equitably?
7. According to expectancy theory, what two variables determine motivation? 8. Identify and describe the major techniques for motivating employees. 9. Describe the steps involved in the MBO process. 10. What are the objectives of MBO? What do you think might be its disadvantages?
11. How does employee participation increase motivation? 12. Describe the steps involved in the process of behavior modification.
13. Identify and describe the major types of teams.
14. What are the major benefits and limitations associated with the use of self-managed teams?
15. Explain the major stages of team development.

Question #1: How do scientific management and Theory X differ from the human relations movement of Theory Y? Theory X is the concept that assumes that working employees dislike work and will function effectively only in a highly controlled work environment, where as Theory Y assumes that employees accept responsibility and work towards organizational goals if by doing so they also achieve personal rewards. Question #2: How did the results of the Hawthorne Studies influence researchers’ thinking about employee motivation? Both of the Hawthorne Studies experiments came back to researchers with results that if employees are happy and satisfied with their work are motivated to perform better. Lights and group pressure only slightly affected the

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