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Herzberg Final Exam Management

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Herzberg Final Exam Management
You are the manager of a small accounting practice and lately you have noticed that absenteeism has been increasing. You suspect it is because of the extra workload that the company now has due to acquiring several new major accounts. However, you do not have the budget as yet to employ more staff in order to cover this extra work.. This has resulted in the existing staff becoming increasing disgruntled with the working conditions and long hours .Describe and explain TWO theories of motivation as to how you would improve staff motivation and decrease absenteeism.

你是一个小会计实践的经理,最近你已经注意到,缺勤率已增加。你怀疑这是因为额外的工作量,公司现在已经由于取得了一些新的大客户。然而,你没有预算还雇用更多的员工为支付这额外的工作。这导致了现有的员工越来越不满工作条件和时长。描述和解释两种激励理论对如何提高员工的工作积极性和减少缺勤。

Introduction

In order to solve the problem of absenteeism in the company, I intend to come up with two motivation theories to enhance the employees’ work enthusiasm and therefore improve their work performance and efficiency. Two theories are content theories and process theories. The existence of these two theories is necessary and served mainly to prevent dissatisfaction and improve employee engagement, thereby influenced individuals to superior effort and performance.

Initially, I intend to use Herzberg’s theory related to problem analysis. Herzberg (1959) related motivation to the nature of a person’s work. He proposed the two-factor theory about employees ’experience of work, In this theory, researchers characterize two different motivation factors, which are, motivator factors and hygiene factors. Motivators factors can refer to the features of the work itself, for example achievement, recognition, work itself, responsibility and advancement. The hygiene factors is more concerned about the condition that surrounding the workplace, Such as company policy, working conditions, reward system, salary, administration and supervision. Because the motivator factors are associated with satisfaction and influenced managers’ work performance. However, hygiene factors

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