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Role of Decision Support System for Decision-Making Process in Global Business Environment

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Role of Decision Support System for Decision-Making Process in Global Business Environment
Information Systems Analysis

Topic: Decision Support Systems

Uma V Devi

2009 ©

Role of Decision Support System for DecisionMaking Process in Global Business Environment
Decision Support System: A Decision Support System is an integrated set of computer tools allowing a decision maker to interact directly with computer to retrieve information useful in making semi structured and unstructured decisions. Example of this decisions include such things as merger and acquisition decisions, plant expansion, new product decisions portfolio management and marketing decisions. Decision making is a fundamental managerial activity. It may be conceptualized as consisting of four stages: intelligence, design, choice and implementation. Important aspects of the Decision Support System: 1) The most important consideration is the Decision Support System 's ease of use - its ability to allow non -technical people to deal with it directly. The single greatest and most enduring problem with computers has been their inflexibility, their inability to let the person who actually needs the data to deal directly with the computer. 2) The ability to access information should not be restricted to only the part of an organization or to only certain managerial or professional groups. Instead the resource should be distributed to all of the people and part of an organization needing it without widespread access; the power of advanced Distributed Processing System will go untapped as they typically have in the past. 3) The ideal Decision Support System in sharp contrast to previous method of designing applications should not be a 'system ' at all in the strict sense of the term. Rather, it should be a highly adaptive decision support generator that can easily be used by professionals to quickly design data support prototypes suited to each specific decision-making task. This adaptive tool must allow quick design changes if the original design does not closely match a person 's

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