Root Cause Analysis (RCA) is a tool designed to help identify not only what and how an event occurred, but also why it happened. We can see from this scenario that the root cause is the lack of oxygen given to this patient, however it is not the only cause. A string of events lead to this patients demise. The first and most important cause was that hospital policy was overlooked. In the scenario it stated…
Healthcare facilities that are accredited by Joint Commission are required after a sentinel event to conduct a root cause analysis (RCA). A root cause analysis is conducted to determine the cause or factors that contributed to the sentinel event. A few things must be asked in the RCA such as who, what, where, why and how in order to identify the cause. After the cause of the sentinel event is determined and a corrective action plan has been put in place a failure mode and effects analysis (FMEA) could be conducted to reduce the likelihood that it should happen again.…
Teamwork is not a new process in health care. Since the beginning of organized health care individual health care providers have had assistance from other providers. The teamwork model is changing in modern health care to include the staff involved in the implementation of the decisions of the team. Diverse and synergistic teams are established to create procedures, accomplish goals, and brainstorm possible outcomes for problems presented to the team. “One of the biggest benefits of teamwork is synergy—the creation of a whole that is greater than the sum of its parts. Synergy occurs when teams use their resources to the fullest and achieve, through collective performance, far more than is otherwise possible” (Lombardi, Schermerhorn, & Kramer, 2007, p. 76).…
The first step in a RCA is to form a team that will be beneficial to the analysis process. Ideally, this team should include 4-6 people as well as be interdisciplinary in nature so as to provide unique perspectives on the system operations and interventions at hand (Ogrinc & Huber, 2013). Additionally, the team members should be from all different levels of the organization so as to foster appropriate changes if necessary in the system. Based on the case study presented, it would be important to have a nurse present from the unit/department where Nurse J and the LPN work, a respiratory therapist, a doctor that works for this hospital in the same capacity as Dr. T, a risk manager and a member of the quality improvement team. After the team is formed, the first step in the process is to identify what happened. In this particular case study, Mr. B was over sedated, not correctly…
The team must then come up with an actionable recommendation for each of the issues found. These should also be numbered.…
The identification, investigation and management of accidents, injuries and other potentially compensable events are a primary responsibility under the risk management plan. This process is directed by the risk manager and others who are delegated to participate in the various components of managing adverse events occurring with patients, staff, visitors and organizational assets.…
Root Cause Analysis (RCAs) is investigations to severe adverse events carry out by experts. This is to determine what the problem is. Many members of an institution for patient safety and quality improvement programs normally lead the RCA. Experts are responsible for making sure that the process main focus is on the systems, relatively than an individual, action. For this case other members should include an ICU physician, and the emergency department where vasopressors medication are often administered.…
Sentinel events are never something healthcare workers or facilities want to have occur. If an unfortunate event does take place, it is necessary to properly investigate the situation in hopes to learn from the event and hinder another episode. The following will discuss procedures used to investigate sentinel events such as root cause analysis, change theory and failure mode and effects analysis using the scenario involving Mr. B in Task 2 instructions.…
Root cause analysis (RCA) is one of the organized techniques that can be used as an analyzer in any events of adverse events. In health care settings the best method to track down an adverse event and find out the root cause of the problem, would increase the overall patient well-being outcome. The best approach to an adverse event would be to set up questions systematically from the point of start till the end of the given service in order to detect the safety risk factors.…
Evaluation of an Interprofessional Workshop for the Student-Run Free Clinic at Case Western Reserve University Bruce Kinley MN2, Sarah Wang MS2, Ellen Luebbers MD Introduction The goal of interprofessional learning is to prepare all health professions students for working together, with the common goal of building a safer and better patient-centered and community/population oriented U.S. health care system (Panel, 2011). Preparing health care professional students for working in patient-centered teams needs to begin early and it has been identified that interdisciplinary teams decrease care costs and increase patient safety and satisfaction (IOM 2001, Allen 2006). Additionally, research on teams and teamwork has suggested that there are tools…
Effective teams have regular meetings which takes place in my home every 6 weeks where we discuss policies and procedures, working together to understand our service users, to deliver the best quality of care. In these meetings we update team members and work together to ensure that key outcomes are achieved. The team interacts, shares advice, gives and receives constructive criticism and adapt practice as necessary. We also inform staff about available trainings. In between them, they ask for appropriate advice, support and information when required.…
When researching the complaint from the customer we review their account with us, dig into our policies and procedures and determine if anything was broken or handled incorrectly and then determine what the best resolution would be. While trying to determine a resolution we must ask questions such as who, what, when, where, why and how. By asking these questions we can ensure we have all parts of the situation handled. Whenever, I read over the template we put together which includes; facts determine by investigation and the resolution I ask each of these questions to ensure I have the beginning, middle and end. We also conclude research when studying certain topics for high call volume. At one point I had my team reviewing short calls to compile as much information as possible as to why the calls are so short and what things are being missed. Then after researching short calls all the information is saved in an excel spreadsheet which breaks down each supervisor and their agents and then is forward to all supervisors to resolve.…
This team worked for 8 hrs a month and over a year's time to complete this six step process The six steps included: recognize & define problem, determine if topic is a priority, form a team, assemble and critique the research, pilot the change in practice and implement the change.…
The decision team would define problems and issues from their senior leadership perspective. The investigative team would analyze the problem or issue, consider metrics effected such as cost, quality, risk, and return on investment. The team would offer solutions options or a combination of solution options to the…
Physicians, nurses, and other health care professionals ultimately work together with the common goal of serving an individual patient. Yet few have developed the essential team skills to help them work productively with their colleagues, analyzing outcomes and processes…