Alisha Diehl
Western Governors University
RTT Task 1
Nursing-sensitive indicators are utilized in healthcare to increase quality patient care, as well as patient safety. They reflect the organization, procedure, and products of patient care. In the presented scenario involving Mr. J, nursing-sensitive indicators can be used to identify the issues that interrupted the flow of quality patient care.
Understanding Nursing-Sensitive Indicators
A solid understanding of nursing-sensitive indicators can assist the nurses in the case of Mr. J in identifying issues that may interfere with patient care. Knowledge of appropriate restraint use, as well as the care involved while caring for a patient in restraints, and prevention of pressure ulcers could have prevented some of the issues in this scenario. Mr. J should have been given frequent breaks from the restraints, assisted to use the restroom more often, and turned from side to side at least every two hours.
Mr. J was also given an inappropriate meal. The order for his diet was kosher; however, Mr. J was given a pork chop cutlet with his meal. The nursing supervisor then encouraged the nurse to “keep quiet” about the mix up, and did not inform the patient or his family about the mistake. This has a negative outcome on patient satisfaction, and is culturally insensitive. Mistakes and mix-ups unfortunately do happen, and when they do, it is important that the issue is addressed and the patient and family is notified of the mistake. The nurse was also rude and insensitive when she stated, “Half a pork cutlet never killed anyone.” A concrete understanding of nursing-sensitive indicators could have prevented some of the negative outcomes in this scenario.
Hospital Data and Nursing-Sensitive Indicators
Hospital data on particular nursing-sensitive indicators can advance quality patient care throughout the hospital. For example, the data on the prevalence of pressure