The target activity of the company is a rapid delivery of goods and documents; however, in the organizational structure of UPS there is also a unit responsible for the management of supply chains (UPS Supply Chain Solutions, UPS SCS).
The company has its own airline, UPS Airlines, with its fleet of more than 230 airplanes, which is one of the biggest in the world by fleet size. This airline operates in more than 220 …show more content…
These principles guided the company until nowadays, as they helped at one time the company to achieve good results in their field and be ahead of the competition, remaining high quality and powerful brand up to now. In the given analysis would be given the comparison between UPS and one of its competitors GLS in respect of services offered.
Worldwide delivery of goods is not possible without the new and modern technologies. The technologies used by UPS are astonishingly variable — from small handheld devices to specially designed vehicles and global computer communications systems (Kohli, 2015). UPSnet, which a worldwide system of electronic data transfer, allows to process data on deliveries. This system allows tracking more than 800,000 deliveries daily. Today UPS.com receives millions of requests for online tracking daily. In respect of electronic database size, GLS cannot compete with UPS, as its tracking capacity is …show more content…
Even special guidelines in the Customer Service part of the website are presented to ensure that the customer can choose the most suitable packaging. In this regard, GLS is similar to UPS and this can be explained by the fact that in the modern logistics industry such kind of service is a must for staying in the competition.
The UPS’s liability on damaged or lost goods is limited depending on its type and the location of the recipient. According to its website, UPS covers up to hundred dollars on the cargos with no declared value and up to half of the previous amount additional coverage for the ones that have it (UPS, 2015). For the GLS the insurance strongly depends from country to country and type of damage that has occurred, therefore it is recommended to check the terms and conditions, which vary regarding different destinations (GLS, 2015).
UPS also provides carbon neutral alternative for delivery, which is a great advantage in respect of company’s sustainability (UPS, 2015). As for the GLS, only its German subsidiary promotes such an option as part of its “green” campaign (Post and Parcel,