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1. What is information reach?
A. A global public network of computer networks that pass information from one to another using common computer protocols
B. Refers to the depth and breadth of information transferred between customers and businesses
C. Refers to the number of people a business can communicate with, on a global basis
D. Occurs when those with access to technology have great advantages over those without access to technology
Response Feedback:This is the definition of information reach.

2. What does information richness refer to?
A. The quality of the information
B. The depth and breadth of information transferred between customers and businesses
C. The number of people a business can communicate with, on a global basis
D. Accessing technology
Response Feedback:This is the definition of information richness.

3. Which of the following is an example of a sustaining technology?
A. Porsche's faster car
B. Intel's low-end microprocessor
C. Sony's transistor-based consumer electronics (transistor radio)
D. All of the given answers
Response Feedback:Sustaining technologies tend to provide us with better, faster, and cheaper products such as a faster car or larger hard drive.

4. Which of the following is not one of the issues with global business?
A. Flying IT specialists into remote sites is costly
B. Sheer physical distances covering the globe make it difficult to operate local businesses
C. Communicating in real-time across the globe's 24 time zones is challenging
D. Finding quality telecommunication services in every country is difficult
Response Feedback:Sheer physical distances covering the globe make it difficult to operate multinational businesses, not local businesses.

5. What can IT enable an organisation to accomplish?
A. Reduce costs
B. Improve productivity
C. Generate growth
D. All of the given answers Response Feedback:IT can enable an organisation to accomplish all of the given answers.

6. Understanding information technology begins

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