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Sci/412 7980 Case Study 1
Cloud Computing
Case Study 4

CSIA 412 7980
28 April 2015

Leroyale Stancell

Introduction The following is a case study of the benefits of utilizing cloud computing in the public sector. "Cloud computing has the potential to greatly reduce waste, increase data center efficiency and utilization rates, and lower operating costs."(Kundra, 2010) Using the CIO Council 's 2010 document titled State of Public Sector Cloud Computing, this case study will match 10 of its case study examples with the nine benefits from the Federal Cloud Computing Strategy (Cloud First Policy). In further detail the case study of the Social Security Administration - Online Answers Knowledgebase and its benefits will be discussed.

Case Study Title …show more content…

As a result, the innovation improvements rapidly enhance service effectiveness.
MORE SCALABLE "Given current agency staffing levels, it would not have been possible for office staff and 800-number agents to answer even 10 percent of these additional inquiries."(Kundra, 2010) The internet cloud-based solution has allowed the SSA services to become more scalable without negatively impacting the in-office services.
Conclusion
This section provides a summary of why cloud computing is greatly benefited in the public sector. "Cloud computing will enable a fundamental shift in how we serve the American people."(Kundra, 2011) Like the Social Security Administration, implementing cloud computing strategies in other public sectors such as schools and DOD organizations can and will increase agility improvements, enhance service effectiveness, allow for more scalable services and much more. "Cloud computing will not just be more innovative than we imagine; it will be more than we can imagine."(Kundra,

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