Scientific Management can be described as:
It is an approach to accomplish work efficiently based on theory which focuses strongly to structure, formulate and split work into specialized tasks and assign them to workers in order to increase overall efficiency as well as determine effective surveillance of workers using clearly defined hierarchies and enabling the management to hold the power of decision.
2- ORIGINS:
2.1 Origin of the Term
The term “Scientific Management” coined can be linked with an event took place in United States of America in 1910. The railroads in USA filed a new tariff rates with the Interstate Commerce Commission in which freight rates were increased greatly. In order to determine the appropriateness of this increased tariffs by railroads, Interstate Commerce Commission decided to launch an inquiry and many hearings occurred in late 1910. Sensing the danger, shippers decided to oppose this new freight rate list. Louis D. Brandeis was at that time leading the shippers against this proposition along with other attorneys stood with him. The railroads defended their stance by stating that this increase is an absolute necessity of the time for them due to increase in operating expenses of the company and held wages had become their biggest expense with as much as half …show more content…
It was there he noticed inefficient work techniques used by workers and also seen workers tend to work much lesser than their capacity to do work. Taylor coined the term “Natural Soldiering”, a concept that explains human natural tendency to show laziness. But what troubles Taylor more was “Systematic Soldiering”, a concept that explains a planned slower productivity by all workers in the workshops guided by their self interests that their employers may not get aware of their actual work capacity. Taylor linked soldiering to a number of