Scientific Management was a new form of management that evolved in the late 1800’s that was based on a number of principles that analyzed the activities of individuals, which in turn, optimized efficiency and productivity. In this essay I will discuss the major advances that were pioneered by Frederick Winslow Taylor, Henry Gantt and Frank and Lillian Gilbreth.
Frederick Winslow Taylor was thought of as the most influential business guru of the twentieth century. (154) Taylor was a well -educated man that started his work as a laborer and quickly moved up to a chief engineer at Midvale Steel Company. Through his various positions and experience within this company he discovered many problems that were apparent between management and laborer. His first attempt in his creation of Scientific Management was to combat a process called “soldiering”. Taylor observed how the process of soldering led to low production because workers had intentionally worked slow, while making management believe they were working faster. Taylor identified two types of soldiering that workers practiced: natural and systematic. Natural soldiering was referred to as the “the natural instinct and tendency of men to take it easy.” Managers tried to overcome natural soldiering by forcing workers to be more productive. (123) Systematic soldiering was when workers all together would reason with one another to work slower. Taylor believed that workers systematically soldiered because of three main reasons. First, if workers completed their jobs faster, they believed they would be laid off. Secondly, when workers were paid by piece rate, if their production increased, they believed management would cut the piece rate requiring them to do more work for the same amount of pay they were receiving at the time. Finally, workers were accustomed to old work habits that were handed down from generation to generation. (124) Taylor believed that systematic soldiering posed
References: Wren, D. & Bedeian, A. (2009). The Evolution of Management Thought (6th edition). Hoboken, NJ: John Wiley & Sons,Inc.