Servant Leadership
Running head: SERVANT LEADERSHIP EFFECTIVENESS TO ORGANIZATIONAL CHANGE
Servant Leadership Effectiveness to Organizational Change
May 13, 2006 Introduction
Real change leaders are not found among the top executives within an organization. Although, top executives participation is important to change within an organization, the real change leaders are middle and frontline managers, and he or she influence how the majority of people perform within the company. "The most difficult aspect of major change has little to do with getting the right concept, core process redesign, or even a team at the top. Major change lies in changing the people system the skills and behavior of hundreds of employees down the line. Major change relies on the ability and attitudes of mid-level and frontline mangers" (Katzenbach, 1996, p150).
This report will make a few observations of the strengths and weaknesses of servant leadership, and the effectiveness in organizational change. The report will also articulate the characteristics of servant leadership, and how this style affects organizational change.
Effective Leadership
"Effective leaders strengthen the effort-to-performance expectancy by providing the information, support, and other resources necessary to help employees complete their tasks. For instance, the best performing self-directed work teams at Xerox had leaders who gave first priority to arranging organizational support for the team" (McShane & Von Glinow 2004, chap. 14, p 424). Path-goal theory advocates servant leadership provides resources to support employees in completing their tasks.
Servant Leadership is the conviction that leaders serve followers by understanding their needs, and facilitating their job performance. Servant leaders ask, "How can I help?" rather than expecting the employees to serve them. "Servant leaders make serving employees, customers and the community their number one priority. A servant leader asks whether those the leader
Servant Leadership Effectiveness to Organizational Change
May 13, 2006 Introduction
Real change leaders are not found among the top executives within an organization. Although, top executives participation is important to change within an organization, the real change leaders are middle and frontline managers, and he or she influence how the majority of people perform within the company. "The most difficult aspect of major change has little to do with getting the right concept, core process redesign, or even a team at the top. Major change lies in changing the people system the skills and behavior of hundreds of employees down the line. Major change relies on the ability and attitudes of mid-level and frontline mangers" (Katzenbach, 1996, p150).
This report will make a few observations of the strengths and weaknesses of servant leadership, and the effectiveness in organizational change. The report will also articulate the characteristics of servant leadership, and how this style affects organizational change.
Effective Leadership
"Effective leaders strengthen the effort-to-performance expectancy by providing the information, support, and other resources necessary to help employees complete their tasks. For instance, the best performing self-directed work teams at Xerox had leaders who gave first priority to arranging organizational support for the team" (McShane & Von Glinow 2004, chap. 14, p 424). Path-goal theory advocates servant leadership provides resources to support employees in completing their tasks.
Servant Leadership is the conviction that leaders serve followers by understanding their needs, and facilitating their job performance. Servant leaders ask, "How can I help?" rather than expecting the employees to serve them. "Servant leaders make serving employees, customers and the community their number one priority. A servant leader asks whether those the leader
References: Katzenbach, J.R. (1996). Change Management: Real change leaders. The McKinsey Quarterly, 1, 148-163. McShane, S. L. & Von Glinow, M. A. (2004). Leadership in Organizational Settings (3rd. ed.). Organizational Behavior: Emerging Realities for the Workplace Revolution Leadership in Organizational Setting, 14, 414-441. New York: The McGraw-Hill Companies. Brown, T., Browne, M. N., Giampetro-Meyer, A. & Kubasek, N. (1998). Do We Really Want More Leaders in Business? Journal of Business Ethics, 17(15), 1727-1736. Retrieved April 29, 2006 from EBSCO database. Kuzmenko, T. N., Montagno, R. V., & Smith, B. N. (2004). Transformational and Servant Leadership: Content and Contextual Comparisons. Journal of Leadership & Organizational Studies, 10(4), 80-91. Retrieved May 7, 2006 from EBSCOhost database.