SILK
STRATEGY AUDIT
1) Business Context Analysis
Kajang Dispersal Link Expressway, SILK, also known as Kajang SILK Highway is an expressway built to disperse and regulate the traffic flow in Kajang, Selangor, Malaysia. The 37 km (23 mi) expressway is to allow motorists to bypass the town center of Kajang. It is also useful as the main ring road of Kajang. SILK is given the errands for 33 years from 1996 to 2029 to manage before taken back by the government.
i) Vision statement
SILK’s vision statements are
• To be an effective and cost efficient concessionaire providing premium product and services that enhances stakeholders’ value. ii) Mission Statement
SILK’s mission statement is
• To provide road users the impression that KAJANG SILK HIGHWAY is a cost efficient, faster and better route.
• To achieve operating excellence with focus on revenue enhancements and cost efficiency iii) SILK’s Core Values
Excellence, Customers, Motivating Leadership, Teamwork, Innovation iv) SILK Highway Industry Background and Environment
Based on Seventh Malaysia Plan, 1996 to 2000, road development was guided by the need to expand capacity and upgrade the existing road network in Malaysia. As a result, the total road network in Malaysia, in terms of km in operation, increased by 7.3% from 61,380 km in 1995 to 65,880 km in 2000. Reflecting this expansion, the road subsector accounted for approximately 59.8% of the Government’s total infrastructure-sector expenditure during this period, with expenditure on road development amounting to RM12.3 billion. The expansion of the road network in Malaysia has resulted in the gradual improvement of road development indicators. Road density, which measures road length over a designated area, increased from 0.19 in 1995 to 0.20 in 2000 in Malaysia as a whole, indicating wider road coverage and greater accessibility. The road development index, which measures the level of road development, taking into consideration both the area and
1) Business Context Analysis
Kajang Dispersal Link Expressway, SILK, also known as Kajang SILK Highway is an expressway built to disperse and regulate the traffic flow in Kajang, Selangor, Malaysia. The 37 km (23 mi) expressway is to allow motorists to bypass the town center of Kajang. It is also useful as the main ring road of Kajang. SILK is given the errands for 33 years from 1996 to 2029 to manage before taken back by the government.
i) Vision statement
SILK’s vision statements are
• To be an effective and cost efficient concessionaire providing premium product and services that enhances stakeholders’ value. ii) Mission Statement
SILK’s mission statement is
• To provide road users the impression that KAJANG SILK HIGHWAY is a cost efficient, faster and better route.
• To achieve operating excellence with focus on revenue enhancements and cost efficiency iii) SILK’s Core Values
Excellence, Customers, Motivating Leadership, Teamwork, Innovation iv) SILK Highway Industry Background and Environment
Based on Seventh Malaysia Plan, 1996 to 2000, road development was guided by the need to expand capacity and upgrade the existing road network in Malaysia. As a result, the total road network in Malaysia, in terms of km in operation, increased by 7.3% from 61,380 km in 1995 to 65,880 km in 2000. Reflecting this expansion, the road subsector accounted for approximately 59.8% of the Government’s total infrastructure-sector expenditure during this period, with expenditure on road development amounting to RM12.3 billion. The expansion of the road network in Malaysia has resulted in the gradual improvement of road development indicators. Road density, which measures road length over a designated area, increased from 0.19 in 1995 to 0.20 in 2000 in Malaysia as a whole, indicating wider road coverage and greater accessibility. The road development index, which measures the level of road development, taking into consideration both the area and