Smithville Police Department Case
1. How has task specialization played a role in this case? Has it this case successful in increasing efficiency of customers satisfaction? Why or why not?
The task specializations became visible in this setting. First, officer Brady was the first one to arrive to the inquest. As soon as, officer Brady arrived he moved every person away and secured the situation until the State police to analyze the scene. Individuals who witness the horrible scene provided him with ‘spontaneous’ statements. However, he did not request any additional information, to solve the investigation. In result, this specialization has not been successful in customers satisfaction. The report that officer Brady concluded is not trustworthy; it requires more details for the investigation.
2. What should the family do now that the state police department has closed the investigation? Should the state police department reopen the investigation? Why or why not? What role, if any, doe the Smithville Police Department …show more content…
have in the investigations or in opening a new investigation?
The family member should seek other ways to get the people of the community attention, for the case to reopen.
It is understood that the police did a slight investigation trough out the scenario, but concluded that it lacked evidence to follow up on the investigation. The wrong procedurals that officer Brady delivered at the scene could result in the reopening of the case. If the family manages to reopen the case they should demand the Smithville PD to charges the victims with homicide rather than a traffic offence.
3. How does this case and the actions of Officer Brady and Adams resemble an assembly line production?
Officer Brady and officer Adams performed similar roles. Both officers did their duties but lacked in procedurals actions. They need to review their performance while duty to, improve the organization.
4. How could the organization structure of police departments be modified to better serve Carmen’s family and the community at large in these types of
incidents?
First, task specialization is an asset that every organization should obtain in their departments. According to Braiden, they are trained to "follow orders like soldiers" and put the overall good of the organization as a top priority (1992). Specialization is a key component that is used to maintain productivity on the organization. For example. Carmen’s love ones where left with a lot of doubts and unanswered questions leading to unsatisfied people. There organization needs to make some improvements in order to better serve the community. Also, by improving their organization it will prevent mistakes from occurring.
References
Allen, J.M., & Sawhney, R. (2015). Administration and management in criminal justice: A service quality approach (2nd Ed.) Thousand Oaks, CA: Sage
The task specializations became visible in this setting. First, officer Brady was the first one to arrive to the inquest. As soon as, officer Brady arrived he moved every person away and secured the situation until the State police to analyze the scene. Individuals who witness the horrible scene provided him with ‘spontaneous’ statements. However, he did not request any additional information, to solve the investigation. In result, this specialization has not been successful in customers satisfaction. The report that officer Brady concluded is not trustworthy; it requires more details for the investigation.
2. What should the family do now that the state police department has closed the investigation? Should the state police department reopen the investigation? Why or why not? What role, if any, doe the Smithville Police Department …show more content…
have in the investigations or in opening a new investigation?
The family member should seek other ways to get the people of the community attention, for the case to reopen.
It is understood that the police did a slight investigation trough out the scenario, but concluded that it lacked evidence to follow up on the investigation. The wrong procedurals that officer Brady delivered at the scene could result in the reopening of the case. If the family manages to reopen the case they should demand the Smithville PD to charges the victims with homicide rather than a traffic offence.
3. How does this case and the actions of Officer Brady and Adams resemble an assembly line production?
Officer Brady and officer Adams performed similar roles. Both officers did their duties but lacked in procedurals actions. They need to review their performance while duty to, improve the organization.
4. How could the organization structure of police departments be modified to better serve Carmen’s family and the community at large in these types of
incidents?
First, task specialization is an asset that every organization should obtain in their departments. According to Braiden, they are trained to "follow orders like soldiers" and put the overall good of the organization as a top priority (1992). Specialization is a key component that is used to maintain productivity on the organization. For example. Carmen’s love ones where left with a lot of doubts and unanswered questions leading to unsatisfied people. There organization needs to make some improvements in order to better serve the community. Also, by improving their organization it will prevent mistakes from occurring.
References
Allen, J.M., & Sawhney, R. (2015). Administration and management in criminal justice: A service quality approach (2nd Ed.) Thousand Oaks, CA: Sage