Preview

Snapdeal Case Study

Satisfactory Essays
Open Document
Open Document
782 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Snapdeal Case Study
INTRODUCTION

About Snapdeal

Snapdeal is one of the fastest developing e-commerce companies in India today with the largest online market place. In only three and half years, the organization went from rejecting their gathering coupon business and beginning an online marketplace to become a billion dollar organization. Its year on year development is very nearly 600%.

Year 2010, Kunal Bahl and Rohit Bansal wanted to begin their own business, they chose an offline couponing business and named it Money Saver. 15000 coupons were sold in three months and it was time to take the business to the next level. Inspired by the success of Alibaba.com, founders wanted to create something on comparative lines. The deals business was closed down and an online marketplace was opened instead. It is never easy to begin a business. One need to take a shot at your ideas, discover capital and investors and then need to strive to get results.. Snapdeal set a niche for itself in the sphere of e-commerce in India. At first started as an offline business, Sneapdeal went online in 2010. It was an uneven ride in the initial few months. Mistakes were made, yet lessons were learnt. It is this sort of diligent work and
…show more content…
Month to month revenue was then between Rs 5 crore and Rs 7 crore - before the end of the quarter it must be raised to Rs 30 crore. Eyes in the office popped out at the figure - however it was achieved. Not all missions involved rounding up more revenue. There is NPS, remaining for 'net promoter score' and involved assessing the nature of exchanges. Once a item is purchased and delivered, the buyer is routinely asked to rate the entire experience on a scale of zero to 10. A buyer rating of six or below is a 'detractor', seven to eight is a 'moderator' and nine to 10, a 'promoter'. The NPS is calculated based on the responses - and is typically between 35 and 50 for most e-commerce sites. However, organization achieved it at

You May Also Find These Documents Helpful

  • Powerful Essays

    Pros And Cons Of SNAP

    • 2281 Words
    • 10 Pages

    SNAP, the Supplemental Nutrition Assistance Program, is a government assistance program to help low-income households pay for food. SNAP used to be called the Food Stamp program. The federal government changed the name of the program on October 1, 2008. SNAP is a modern program that uses EBT cards instead of old style paper food stamp coupons. The amount of SNAP food stamps a household gets depends on the household's size, income, and expenses.…

    • 2281 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    I called Ms Hendricks, she stated that the SPD Albany worker has reduced her SNAP benefits because they added her daughter to her case.…

    • 84 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    1. (TCO 1, 2) Define and explain the NPS formula and how it applies to customer satisfaction.…

    • 432 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Case Study Snapple

    • 472 Words
    • 2 Pages

    How would you characterize Snapple’s brand image? What are the sources of its Brand equity?…

    • 472 Words
    • 2 Pages
    Good Essays
  • Good Essays

    team assignment week 4

    • 826 Words
    • 4 Pages

    The journey for Gordon and Anita began in 1976, form a small shop where they sold 25 handmade body care products. Today, they are a present in 54 countries around the world with 2,133 stores and more than 1000 distinguishable products to offer. It was declared as the 27th most respected companies in the world by Financial Times and the 2nd most trusted brand in UK in 1999. It started as a manufacturing country but now purely a retailer; it became a client for SAP Retail Solutions in 1999, in USA alone. SAP with more than 183,000 customers in more than 130 countries it is world’s leading and third biggest software development manufacturer and provider. With the expansion, increasing sales and growing needs, harmony in financial activities is a critical factor for success of any business. Thus, as a part of the company 3year strategy to achieve this harmony in forecasting, ordering and distribution processes, the crucial decision of SAP implementation and expansion was made by the company. SAP was to provide a strong yet adaptive platform for the company across the entire value-chain from the headquarters to Point of Sales operations of the company’s retail stores.…

    • 826 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Snap Research Paper

    • 1093 Words
    • 5 Pages

    How Are People Affected By The Re-imposed Time Limits and Work Requirement Set on SNAP in 2016?…

    • 1093 Words
    • 5 Pages
    Good Essays
  • Good Essays

    The innovation that the world seems to be screaming for is online/digital stores. As the industry increasingly shifts online, opportunities are emerging. For example, the app markets of both Apple and Android markets have proliferated from practically nil to billions of dollars in just a few years. The reason for this rapid success is that their customers, Smartphone owners, love having access to a multitude of Wi-Fi finders, flight status updaters, local restaurant finders, budget booking assistants, translators and more. It’s instant…

    • 621 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Sendwine.Com Case Study

    • 276 Words
    • 2 Pages

    Their good performance in terms of profitability and the inflow of online retailers showed that the business was viable…

    • 276 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    The Cliptomania Web Store

    • 696 Words
    • 2 Pages

    To my observation, the first strategic matter faced by the company in launching and developing their new e-business venture is to streamline their mode of operation by setting up their e-commerce site (web) and making it practical to their needs. Jim and Candy and Jim made the decision to hire a vendor to host their site. I addition, they went on to use the computer resources of the same vendor to run their business. Come inauguration time, they decided to use the online giant, Yahoo Store. That move seemed to be the best idea, although with time the online Yahoo services deemed to be more expensive that originally though. Taking the vendor route, facilitated things for Jim and Candy to start up their e-business and without much guidance or assistance, two owners were forced to design their own website. Another strategic issue that plagues many start-up, first year companies (businesses) is that of credibility which posed a significant challenge when potential customers started to phone in to wishing to speak with actual employees/personnel before they would place an order.…

    • 696 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Peapod Essay

    • 346 Words
    • 2 Pages

    Strengths * Pioneer in e-commerce * Experience * Just-in-time inventory system * Easy to navigate website * Competitive prices…

    • 346 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Cas Indian railways

    • 6526 Words
    • 27 Pages

    individual freight railcars (wagons) by Indian Railways. After exploring multiple ‘technological options,’ the Indian Railways decided to undertake a pilot project based on timetested Automatic Equipment Identification system using Radio Frequency Identification…

    • 6526 Words
    • 27 Pages
    Good Essays
  • Powerful Essays

    Amazon.Com Essay 23

    • 1996 Words
    • 8 Pages

    New online retail brand e.g. Amazon, Lastminute.com - Essentially these companies could not have been conceived…

    • 1996 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    1. From 1972 to 1993, why did Snapple flourish when so many small start-up premium fruit drinks stayed small or disappeared?…

    • 632 Words
    • 3 Pages
    Good Essays
  • Best Essays

    These words represent one of the strongest motivations by which individuals seek to become entrepreneurs. An entrepreneur can simply be defined as someone who undertakes and operates a business venture. History has shown that many have chosen to chart this course of self employment in a bid to play a role in determining their own destinies. However, the process of undertaking the business venture is where the challenges and problems lie. There are a number of factors that could ultimately lead to the downfall of small businesses such as: the failure to draw a proper business plan, insufficient capital, entry of a new competitor, having a seasonal business; to mention a few. These factors can be grouped as internally generated; when caused by the entrepreneur himself, and externally generated, when caused by outside forces beyond his/her control.…

    • 2728 Words
    • 11 Pages
    Best Essays
  • Better Essays

    Ratio Analysis- Literature

    • 6091 Words
    • 25 Pages

    25,000 and sales of Rs. 1, 00,000), (ii) fraction (net profit is one –fourth of sales) and (iii)…

    • 6091 Words
    • 25 Pages
    Better Essays