Formal organization-a group designed for a special purpose and structured for maximum efficiency.
Bureaucracy- a component of formal organization in which rules and hierarchical ranking are used to achieve efficiency.
Ideal type- Weber meant a construct or model that serves as a measuring rod against which actual cases can be evaluated.
Divisions of Labor- specialized experts perform specific tasks.
Hierarchy of Authority- each position is under the supervision of a higher authority.
Written Rules and Regulations- Employees clear standards for an adequate performance.
Impersonality- officials perform their duties without the personal consideration of people as individuals.
Employment Based on Technical Qualifications- hiring based on technical qualifications rather than favoritism, and performance is measured against specific standards.
Peter Principle- every employee within a hierarchy tends to rise to his or her level of incompetence.
Peter Principle Notes- you are promoting someone until you don’t know what you are doing.
Ritzer McDonaldization- to describe the process through which the principles of the fast-food restaurant have come to dominate certain sectors of society, both in the U.s and throughout the world
4 Principles of Rationality
Efficiency- Designing think to get their quiets.
Calculability- Emphasis of quantity over quality.
Predictability- everything is just alike
Control
Veblen- trained incapacity- training people to do someone, when something different happen; they don’t know what to do.
Parkinson’s Law-Work will expanse for the time allowed for it.
Michaels Iron Law of Oligarchy- Rule by few, Goal Displacement
Not in Book Charlie’s Law of S.T.B.O.S (Service Type Bureaucracies Organizations)- People at the bottom of a S.T.B.O. think they have more power than they really do.
Conformity- going along, even when they know its wrong.
Not in Book Bystander Apathy- someone watching and not caring. (For example: Someone watching someone