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Ethnographic Analysis Of A Restaurant

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Ethnographic Analysis Of A Restaurant
For my ethnography project, I will choose to study the life of a restaurant located a

couple of blocks from my apartment. The name of the restaurant will be anonymous, so I will

just refer to it as “Restaurant X,” in addition, I will call the employees in this project by other

names to protect their privacy. The main purpose of this ethnography is to compare the norms

of the employees when the manager is present at Restaurant X and when he or she is absent.

Norms are the behavior within a society or a group. How does the standard behavior change

when the general manager is there keeping an eye on everything compared to when the lower

level managers are in charge?The norms of the employees are the primary focus. But, How are

gender
…show more content…
As you move further along, there is a salad bar. The salad bar has all the items needed

to make a salad. In the next room over, there is a vending machine, where customers can get

snacks and beverages. This room also contains the break room, where the employees take their

breaks and consists of a glass glass window which looks out into the parking lot, giving the

employees a view of the highway, basketball court, and a number of high rises. The break room

also has a large T.V. And two tables. There is also a dining room, which is the main area where

the observation will be performed. My observations for this project will take about six days.

Some of the days I will observe the employees while the general manager is absent. Some

of the days I will observe the employees while the general manager is present. Restaurant X

can be considered a bureaucracy. It meets the standard definition, since there is a division of

labor, levels of authority, and written rules and regulations. In almost any bureaucracy, there is a

form of hierarchy, which means that each position is supervised by another position. There
…show more content…
Obedience is generally different from compliance,which means influence from friends

or peers, and from conformity. Obedience can be classified as immoral or moral. It has been

proven that humans have been shown to be obedient in the presence of a person with authority.

For one part of my study, I will choose to interview one of the employees, leaving their name

anonymous. I will ask him or her what their jobs is and if he or she performed their job

differently than when the general manager is around. What I expect to find out is that when no

person with authority is around to enforce the rules or norms, then the norms change. When I

was in high school, I used to work at a fast food restaurant. When the general and assistant

managers were absent, I noticed that the work performances of my coworkers changed. The

behavior also changed. For example, the workers would have their phone out texting and

receiving phone calls. The workers would also joke around, laugh, and run around the restaurant,

and sneak food into their mouths. But, when the general and assistant store mangers were

present, then the behavior of the employees changed. They were more serious when they

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