Social Security Administration Case Study Essay

The Social Security Administration (SSA) is one of the larger federal agencies and it has the characteristics of a “social welfare organization” (Cropf & Loutzenhiser 2012, p. 11), it is designed to be a service to others. The employees are constantly challenged with decreased budgets, large caseloads, however, they must “strive to achieve an ambitious agenda” (Cropf & Loutzenhiser 2012, p. 11). JoAnn Barnhart who is the Commissioner of Social Security said that the goals that the agency is that of “service, solvency and staff” (Cropf & Loutzenhiser 2012, p. 11). In a survey taken by the workers the agency was voted seventh in the Best Places to work in the Federal government and even placed third in team orientation bas on the same survey.
Mike Lawrence should advocate for Vince to the judge to approve his disability benefits for one reason so that he will be able to get Medicare and be able to get the help that he needs because with the situation that he is in mentally he meets the three requirements that SSA needs to approve him as he has work history both in and out of the military, he has been and will continue to be unemployable for a year or more and his mental illness would prevent him from being able to work with others as he has “great difficulty maintaining or engaging in interpersonal relationships” (Cropf & Loutzenhiser 2012, p. 14). Conclusion
The Social Security Administration is an agency that is there to help American citizens in need. Vince is one that is in need of their services and they should be there to help him since he is qualified. They should also rethink how they appoint leaders in the agency also, if there is one that is effective and efficient they should allow them to continue doing their job no matter what Presidential administration is in office.