Centre Number:|Centre Name:|
Learner Registration No:|Learner Name:|
TASKIdentify a workplace problem facing you or your team (or a team within another organisation if you are currently unemployed) and examine ways to resolve it. For the purposes of this assignment, ‘problem’ may be interpreted as ‘a deviation from the norm’ OR ‘an improvement opportunity’ OR ‘a potential or anticipated problem’.NOTE:You should plan to spend approximately 10 hours researching your workplace context, preparing for and writing or presenting the outcomes of this assignment for assessment. The 'nominal' word count for this assignment is 1200 words; the suggested range is between 1000 and 2000 words.Check your assignment carefully prior to submission using the assessment criteria.|
Please use the sub-headings shown below when structuring your Assignment|Assessment Criteria|
BackgroundBriefly describe your organisation, what it does, and your role within it.|· This aspect is not assessed, but is designed to help the assessor understand the context of the information you provide throughout the remainder of this assignment|
Present situation (Analysis of the problem)Describe:· What the problem is and what may have caused it.· Its scope (e.g. how widespread, how often, how much etc).· Who, how and what it affects in the workplace/team.· What you are trying to achieve by solving the problem.· What the result would be if no action is taken.|· Describe a problem, its nature scope and impact (12 marks)|
Investigation and identification of possible solutions to the problem Briefly describe possible solutions to the problem. To do this you must gather and interpret information to identify possible solutions.The evidence you gather should be fact supported by evidence and not just your opinion.|· Gather and interpret information to identify possible solutions to a problem (24 marks)· Prepare a summary of the options providing