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Starbucks Case Analysis

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Starbucks Case Analysis
CONTENTS

Introduction page 1
PESTEL analysis page 1
Five forces analysis page 4
Competitor analysis page 6
Resource Audit page 6
Value system analysis page 7
Core competences page 8
Stakeholders page 8
SWOT analysis page 8
Future strategic options page 9
Recommended option page 12
Critical review page 12
References & Bibliography page 13

Introduction:

This is a strategic report on Starbucks.
First of all I will explain the external environment of Starbucks using PESTEL analysis, Porter's five forces analysis and competitor analysis. Next will be an analysis of Starbucks' strategic capabilities. These will be determined using a resource audit, a value system analysis, the identification of possible core competences and the identification of important stakeholders. After this I will present a SWOT analysis of Starbucks before discussing three possible strategic options open to the company. Using the information I generate I will decide upon the most suitable option and then critically evaluate all the models and techniques used.

Howard Schultz bought a Seattle coffee company in 1987 then transformed the six coffee stores into a national, publicly owned company with more than 25, 000 employees and over 1,300 stores. By 2002 these figures had risen to 5,689 stores in 28 countries. He is the man behind, and CEO of, Starbucks.

PESTLE Analysis:

PESTLE analysis is a tool that can aid organisations making strategies by helping them understand the external environment in which they operate now and will operate in the future. It is a method of examining the many different external factors affecting an organisation – the outside influences on success or failure.
PESTLE stands for:

Political – The current and potential influences from political pressures
Economic – The local, national and world economy impact
Social – The ways in which changes in society affect us
Technological – How new and emerging technology affects our business
Legal – How



References: and Bibliography: Chambers I (1997) Business Studies (7th ed.) Causeway Press Genus A (1996) Flexible Strategic Management (2nd ed) Chapman & Hall Johnson G Scholes K (2002) Exploring Corporate Strategy (6th ed.) FT/Prentice Hall www.microsoft.com/resources/casestudies/CaseStudy.asp?CaseStudyID=10664 http://www.investopedia.com http://faculty.babson.edu/gwin/indstudy/valuechain.gif

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