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Starbucks Csr
Starbucks
Corporate Social Responsibility

By: Allisen Brennan
September 2012

Table of Contents

Non Discriminatory Hiring, Promotion, & Retention Practices 3
Accessibility 3
Environmental Issues 3
Recycling 3
Green Stores 4
Energy & Water Consumption 4
Customer Relationships 4
Community Service & Investments 4
Youth Action 5
Supplier Relationships 5
Farmer Support 5
Coffee and Tea Growing Communities 5

Non Discriminatory Hiring, Promotion, & Retention Practices

Starbucks values and respects the diversity of it 's culture.[1] Starbucks partners (the employees) are sought out and engaged to create a business environment as diverse as the communities and customers they serve.1 As evidence to their non-discriminatory practices, Starbucks has earned a 100% rating from the Human Rights Campaign 's Corporate Equality Index for the past 4 year.[2] This rating assesses what companies are fair and non-discriminatory towards LGBT employees and potential employees.2

In addition to non discriminatory acts towards employees, Starbucks is also working to develop diversity within it 's suppliers, trying to increase business with minority and women owned suppliers.1

Accessibility

Starbucks is working towards making it 's stores as well as it 's workplace accessible to all people with disabilities.[3] They are working towards removing all barriers through the lowering of hand-off counters where customers obtain their drinks, and by publishing a braille brochure that is currently only in distribution in US stores.3 Starbucks is also looking to broaden the inclusion of disabled people into the workplace through the Starbucks Access Alliance, a forum of current partners looking at how operations can change to become more accessible.[4]

Environmental Issues

Recycling

Most of the waste generated by Starbucks stores occurs behind the scenes in the form of cardboard boxes, milk and syrup


Cited: "Career Diversity | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Community Service | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Diversity - Partners, Customers, Suppliers & Communities | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Diversity at Starbucks | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Energy Conservation | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Green Building | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Partner Networks | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Recycling & Reducing Waste | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Year in Review: Fiscal 2011." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. . "Youth Action | Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web. 1 Oct. 2012. .
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