10/14/10
Undercover Boss Questions/Answers.
1. What trait do you see in Steve "CEO of Choice Hotel" that makes him a good manager?
While watching the show, I noticed that Steve had organizational control. He had a good understanding of his company and what needed to be done in different areas of the company to better the organization as a whole. It’s clear that he cares about his employees and gives them great opportunities within his power to get a higher education.
2. Which employees would you consider intrapreneurs. Give specific examples. An intrapreneur is someone who works within a large organization that is innovative and creative enough to turn an idea into a profitable product. John the Director …show more content…
Why do you think Steve "CEO of Choice" needs his employees--what does the book say about entrepreneurs needing good employees to surround them? Everyone has their strengths and weaknesses. From watching the show, it’s clear that Steve wasn’t capable enough to do all the tasks that were asked of him, so therefore he needs his employees for that reason and more. In the text, it mentions that entrepreneurs need good employees to surround them because they are the people within a company who are patient, understanding of how to create the control structure necessary to manage a long term …show more content…
Ricardo the Maintenance worker was the employee Steve Joyce worked with. While he was there, Steve noticed that the roof of the hotel was destroyed and needed to be worked on, along with little bits like holes in the walls, floor placing etc. I think the franchising model is good for entrepreneurs because they will be able to spread their great ideas to more than one company within the same organization.
6. Do you think as an entrepreneur it's best to operate a franchise or start your own company? Why? You can use the net to help you research some of the pro's & con's of both. I think it’s best for an entrepreneur to operate a franchise before going off to start his/her own company because by doing so they will be able to gain knowledge and widen their horizons before spreading out on their own.
7. What MBO's should Steve set for his Choice franchise owners? I think Steve should inform the franchise owners to go in once in a while to check how things are running. Make sure the organization is being maintained well by its workers and is running up to par as he/she would like it to