STRATEGIC MANAGEMENT
PREPARED BY RICHARD JOHN
Motivational Concepts.
The New York City Transit Authority being a public benefit company cannot give economic rewards, for example bonuses, profit sharing, stocks, to motivate its employees, it instead uses being employed by the company and the comprehensive benefits packages that comes along with it, as the main motivator for its employees system wide. The comprehensive benefits package includes, Equal Employment Opportunity, protection against discrimination based on gender, race, religion, and sexual orientation. Wages are usually comparable with other companies. Employees are also entitled to paid vacation and sick leave, collective bargaining, the right to arbitration of disputes, medical and dental benefits, on going training and opportunities of promotions, generous pension plans, and the option to join other retire plans such as 401k plans, free transportation in New York City on its trains and buses. These benefits, along with the retirement plans, make the NYTCA a very desirable place to work and as such it is very competitive to become an employee. Other motivational methods are letters sent to all employees for different goals that have been achieved, and there are various competitions that employees can enter voluntarily to win cash prizes. Competitions such as "The Suggestion Program" enables employees who win, earn cash prizes if their suggestions have value and it can save the company a lot of money by either improving something like a mechanical device, or a way to do something different. These competitions give extrinsic and intrinsic value to the winner's and intrinsic value to the other participants (Bateman & Snell pg, 407). Motivational and congratulatory letters are sent to employees who have reached a number of year's service, or having a clean record, or having a good attendance record. These motivational approaches are very effective, and they encompass and