Study
Curriculum-Vitae Personal Information I, Harish Chandra Joshi, born on 4rth May 1970, S/o. Mr. P. C. Joshi, and a resident of India presently residing at: 35/1140 D. D. A. Flats, Dr. Ambedkar Nagar, New Delhi – 110062, can be contacted through cell phone # 0 9971199816 or at home # 011 299 58981 and also electronically through joshharish@gmail.com Educational Background The following are the educational details. Class XIIth Delhi 60% marks with commerce as specialization B.Com (Hons.) D.U. 50% marks with accounts as specialization ICWAI (Inter) Delhi 50% marks with costing as specialization Work Exposure Non BPO Environment
While I was studying, started working to make a living and now I have more than 20 years of work experience. In these years I worked for many companies in the field of Finance, Accounts and Costing. I began my career in 1990 as an Accounts Executive and in about 6 years time reached the position of Manager (Costing and Finance). Worked in this field for about 12 before leaving the job in 2000 for some family reasons. The companies I worked with during these years include DLF Industries Limited, Modi Xerox Ltd., MTNL, TCIL, ONIDA and Hindustan Office Products Limited to name a few. BPO Environment
Joined Wipro BPO, in May 2004 as Technical Service Agent, for troubleshooting the hardware problems in the computer for the U.S.A. based client. Worked with WIPRO for 3 years and left in May 2007 as Senior Support Resolver, highest level in technical and customer support for Dell Customers. The prime responsibilities included customer satisfaction, technical training of new joiners, feedback to the agents based on the calls monitored.
Worked as TSS, a Team Leader with Barclays Shared Services Pvt. Ltd., from August 2007 to Oct. 2009. The profile included controlling and managing a team of 20-25 advisors working in the team. The focus of the work included maintaining the client specific
While I was studying, started working to make a living and now I have more than 20 years of work experience. In these years I worked for many companies in the field of Finance, Accounts and Costing. I began my career in 1990 as an Accounts Executive and in about 6 years time reached the position of Manager (Costing and Finance). Worked in this field for about 12 before leaving the job in 2000 for some family reasons. The companies I worked with during these years include DLF Industries Limited, Modi Xerox Ltd., MTNL, TCIL, ONIDA and Hindustan Office Products Limited to name a few. BPO Environment
Joined Wipro BPO, in May 2004 as Technical Service Agent, for troubleshooting the hardware problems in the computer for the U.S.A. based client. Worked with WIPRO for 3 years and left in May 2007 as Senior Support Resolver, highest level in technical and customer support for Dell Customers. The prime responsibilities included customer satisfaction, technical training of new joiners, feedback to the agents based on the calls monitored.
Worked as TSS, a Team Leader with Barclays Shared Services Pvt. Ltd., from August 2007 to Oct. 2009. The profile included controlling and managing a team of 20-25 advisors working in the team. The focus of the work included maintaining the client specific