First, strong communication in the workplace is extremely important. If you have an employee or coworker that approaches you for advice, inspiration, or feedback, it is important that the employee has your complete attention. It is also imperative that communication is clear and you understand exactly what your employee needs or wants from you. ' 'What they really need to do is put some sort of implementation plan in place before the acquisition, ' ' said Pete Collins, director of the survey, so that everyone ' 'really knows what their role is going to be. ' ' (Flaherty, 2001). If it is impossible at that moment to give your employee your complete and undivided attention, then you should suggest that your employee come back at a time that is convenient for you to sit down and talk about any concerns. Other commitments such as meetings, conferences, or other distractions are understandable; however, it is crucial that your employee feel that his/her concern is important to you. Explaining that their time is valuable and needs complete and full attention will make the employee feel that you truly are interested in their comments or concerns. It is not worth insulting your employee by humoring or not listening to their concerns halfway. If your employee is insulted by lack of attention, he/she may feel resentful and may not work at their full potential. It is far better
References: Flaherty, Julie (2001) School was important after all. The New York Times. Lanier, Linda K. (1985) Learning to lead, the six-day method. U.S. News & World Report. Jones, Leigh (2005) Training leaders a top priority. The National Law Journal.