Ms. Costa serves as a consistent resource for patients and staff in addressing ethical issues while following the ANA Code of Ethics of Nurses. She treats all patients and families with dignity, respect and honors patients’ and their families’ perspectives and choices. She empowers patients to make decisions taking under considerations available options. She consistently collaborates with other disciplines to ensure that patient’s diagnostic tests or follow ups visits are scheduled in timely manner.
She advocates for the patient by maintaining a close interdisciplinary approach with other medical teams for example:
1. Patient who did not belong to Endocrinology randomly stopped by Ms. Costa' s office with questions about his medications.