The article highlights the changes in Mc Donald's kitchens. After the change in menu to include an all day Breakfast option, employees felt overwhelmed by the amount of mess in the kitchen and the equipment to make both lunch and breakfast meals took up too much room. A common issue in corporations of a size such as Mc Donald’s is managing their employees wants and needs, while still delivering quietly products to their customers. An employee describes it as "a chaotic mess during change over” and suggests not to buy meals for the breakfast menu later is the day as “later it gets the less likely the breakfast food will be fresh”. …show more content…
Earlier in the month Telstra faced the same issue, 500,000 pre-paid customers faced network issues. This is the second time this issue has come about. Consequently customers may now question the reliability of Telstra as this has happened twice in the same month. Telstra provides higher prices than it’s competitors in return for reliable and service in widespread areas. This recurring issue has damaged Telstra’s reputation in terms of reliability and has helped it competitors Optus and Vodafone to surpass them at the moment in terms of