Preview

Summary Of Julia Balzer Riley Communication In Nursing

Good Essays
Open Document
Open Document
251 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Summary Of Julia Balzer Riley Communication In Nursing
From the assigned reading, Julia Balzer Riley, the author of Communication in Nursing, defines conflict as "a natural part of interactions, and, when effectively addressed, improves interpersonal relationships and can promote organizational growth (Chadwick, 2010)" (Balzer Riley, 2012). Conflict typically carries a negative connotation, when addressed effectively it can be used as a way of promoting improvement and growth. Through disagreement, collaboration needs to be sought out and then through this has a positive effect on team cohesion.
A conflict that I have seen in the clinical floor was during my 5A clinical. The orders for the patient were frustrating for my primary nurse who felt that the physician could have adjusted the bag size
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Hcs 6051 Week 4 Nursing Research Paper
    • 738 Words
    • 3 Pages

    Hcs 6051 Week 4 Nursing Research Paper

    Order logistics is a central order organizers, service departments and unit clinical care coordinators to manage simultaneous patient service demand across the hospital. The right patients receive tests and procedures in the order that best serves individual. After the nurse receives his/her assignment for the shift, she will log into care logistics to view the patient itinerary for the day. If a particular procedure such as transesophageal echocardiography (TEE) is scheduled at 10 o’clock a.m. Order logistics will communicate with the nurse that the patient will need to be NPO for at least eight hours, have a consent for the procedure and have at least a 20 gauge peripheral IV. Order logistics clearly shows nurses, doctors and service areas what is needed in order to deliver appropriate services. The nurse will acknowledge the procedure. By doing this, the logistics hub knows the nurse is aware that this patient has a procedure pending. During this time, if all requirements are met to have procedure then the nurse will make this procedure green, indicating that transportation can come for this patient. But for instance if the nurse was having a hard time getting the consent because the patient has dementia and the family is unobtainable, then the nurse can make a note indicating the reason why this patient is not…

    • 738 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Expectancy and Role Conflicts Illustrated in Everybody Loves Raymond
    • 1290 Words
    • 6 Pages

    Expectancy and Role Conflicts Illustrated in Everybody Loves Raymond

    Learning to communicate efficiently and manage conflict successfully is challenging. Gaining cooperation between people is complex and mentally demanding. Communication ways and conflict styles are deeply woven into our personalities. Conflict is the expressed struggle of interdependent parties who perceive incompatible goals, interference from the other party in achieving those goals, and the perception of scarce resources. Perceptions are just as important as reality in regards to conflict. As stated in the text, “we encounter conflict as we compete for acceptance, love, recognition, position, power, success, and many other goals. Judgments of the quality of conflict interaction depend on the perceptions and evaluations of the nature of the process and its outcomes by those affected” (McKinney, Kimsey, Della Noce, & Trobaugh, p.2).…

    • 1290 Words
    • 6 Pages
    Better Essays
    Read More
  • Powerful Essays

    Ldr/531 Leadership Style Analysis
    • 1048 Words
    • 5 Pages

    Ldr/531 Leadership Style Analysis

    Conflict is something that is inevitable, however it is important as a leader to show how you handle conflict that separates you from being a good or a bad leader. Conflict is a common workplace situation that arises. Because an organization is composed of many different individuals conflicts are seen as being unavoidable. Conflict involves and influences many factors. If there is conflict present in an organization than that can lead to employees attention being focused on the conflict and not focused on their job and their work productivity. Conflict also creates tensions. Conflict can sometimes arise when management is unable to communicate the direction of the company to employees. Conflict will begin as employees are allowed to interpret change within the company in their own way. Groups in conflict tend not to collaborate on new ideas. When conflict goes unresolved it can be difficult to create new ideas the company needs to solve problems it is facing. When conflict management is successful, there are limited negative effects and the company can move forward in a productive manner. When management does not offer conflict resolution, there can be many negative effects on the company. Understanding the negative effects of conflict an organization is…

    • 1048 Words
    • 5 Pages
    Powerful Essays
    Read More
  • Good Essays

    Key Attributes of the Transformational Style of Leadership
    • 642 Words
    • 3 Pages

    Key Attributes of the Transformational Style of Leadership

    Working together in organizations is increasingly the norm, yet the challenges of working effectively are considerable. One challenge is conflict—the process resulting from the tension between team members because of real or perceived differences.…

    • 642 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Conflict Management in a Healthcare Organization
    • 844 Words
    • 4 Pages

    Conflict Management in a Healthcare Organization

    "Man's greatest discovery is teamwork by agreement,"(B. Brewster Jennings). As an aspiring nurse practitioner and undergraduate nursing student, I choose to recognize the efficacy and importance in not only avoiding conflict in the healthcare workplace but also effectively resolving conflict as well. Based on the Illinois State Medical Society, ongoing hospital conflict can cost an organization or hospital over millions of dollars each year whether it is in new training costs for new personnel or simply lost productivity (All Medical Personnel).…

    • 844 Words
    • 4 Pages
    Better Essays
    Read More
  • Good Essays

    Understanding Employment Responsibilities and Rights in Health & Social Care
    • 987 Words
    • 4 Pages

    Understanding Employment Responsibilities and Rights in Health & Social Care

    positive way, conflict provides an opportunity for growth, ultimately strengthening the bond between two people. By learning the skills we need for successful conflict resolution, we can keep our personal and professional relationships strong and growing.…

    • 987 Words
    • 4 Pages
    Good Essays
    Read More
  • Good Essays

    Diversity and Communication
    • 329 Words
    • 2 Pages

    Diversity and Communication

    Conflict in the workplace can be incredibly destructive to good teamwork managed in the wrong way, can quickly spiral out of control, resulted in situations where co-operation breaks down and the team’s mission is threatened. To calm these situations, it helps take a positive approach, be courteous, non – confrontational and focus on the issues as the goal of any conflict resolution should be to reach a functional settlement. Three desired outcomes of conflict resolution are (1) agreement, (2) stronger relationships, and (3) organizational learning. Agreement has been achieved when both sides believe a settlement was fair or equitable. Stronger relationships emerge when both parties try to build trust goodwill for the future. Organizational learning takes place…

    • 329 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    A Summary Of Transformational Change
    • 629 Words
    • 3 Pages

    A Summary Of Transformational Change

    “The positive results of conflict are growth, an ability to accept that what was can no longer be, and collaboration, which builds healthy relationships” (Grossman, 2013, p. 144). Conflict can be decreased by giving an increase of positive energy toward the group the change is affecting. Some nurses use avoidance to manage the conflict. Nurses should be assertive and use their communication…

    • 629 Words
    • 3 Pages
    Good Essays
    Read More
  • Good Essays

    Conflict Resolution
    • 934 Words
    • 3 Pages

    Conflict Resolution

    Wherever there are people the ability for conflict exits. Conflict is a disagreement, opposition or clash. It can affect the person emotionally, physically and specially. It can result in a fight, discord and division. Conflict can be used to motivate; however it can be destructive and should be dealt with. According to McElhaney (n.d) nurses experience six major areas of conflict. This scenario depicts one of those areas.…

    • 934 Words
    • 3 Pages
    Good Essays
    Read More
  • Powerful Essays

    DEALING WITH CONFLICT MANAGEMENT IN NURSING
    • 2752 Words
    • 13 Pages

    DEALING WITH CONFLICT MANAGEMENT IN NURSING

    Can you imagine a world without conflict? How do we mange conflict so the organization and personnel don 't suffer? Can we actually benefit from conflict? Conflict is expected as long there are people with differing backgrounds, needs, values and priorities. Webster defines conflict as; a: fight, battle or war: competitive or opposing action of incompatibles: antagonistic state or action (as of divergent ideas, interests, or persons) b: mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands c: the opposition of persons or forces that gives rise to the dramatic action in a drama or fiction (Webster). Nursing brings new meaning to conflict. Nurses are asked to work longer hours and still manage their home affairs. This paper will address common factors, some ways of handling conflict and some resolutions.…

    • 2752 Words
    • 13 Pages
    Powerful Essays
    Read More
  • Good Essays

    Conflict management
    • 1035 Words
    • 5 Pages

    Conflict management

    Conflicts occur when people (or other parties) perceive that, as a consequence of a disagreement, there is a threat to their needs, interests or concerns. Although conflict is a normal part of organization life, providing numerous opportunities for growth through improved understanding and insight, there is a tendency to view conflict as a negative experience caused by abnormally difficult circumstances. Disputants tend to perceive limited options and finite resources available in seeking solutions, rather than multiple possibilities that may exist 'outside the box' in which we are problem-solving.…

    • 1035 Words
    • 5 Pages
    Good Essays
    Read More
  • Powerful Essays

    Conflict Resolution in Work Teams
    • 2627 Words
    • 11 Pages

    Conflict Resolution in Work Teams

    When we generally think of conflict it is a very negative thought about the team member. Usually there is arguing, yelling or disagreeing which can make others feel uncomfortable. Learning how to deal and handle these disagreements constructively will usually improve the productivity and create new ideas and help develop personality of other in the team. Each team will go through stages of growth and development. “Team conflict can be resolved quickly and effectively and only requires one key ingredient and that is a team leader who can diagnose a team within stages of team development and choose from an array of effective team leadership skills.” (Warren, Jon) Letting the team members get to know each other in forming better a workable group with the support and direction of the leader.…

    • 2627 Words
    • 11 Pages
    Powerful Essays
    Read More
  • Best Essays

    Assessment of a Conflict Situation
    • 2167 Words
    • 9 Pages

    Assessment of a Conflict Situation

    The conflict that I will describe is situation that arose one evening while a nurse was performing on-call duties for a homecare agency. The nurse received a call from the lab with stat lab values some of which were abnormal. After reviewing the patients orders and seeing that the patient was admitted to the agency 2 hours prior to the on-call nurse receiving the report, the nurse proceeded to call the ordering physician to report the lab values more specifically the abnormal values as this nurse had requested the lab also fax a copy of all the results to the ordering physician. Upon calling the ordering physician, the nurse was directed to call the local hospital and have the resident doctor on-call paged. The nurse proceeded to call the resident doctor on-call. Once the doctor returned the call he was very upset that the nurse had called him with the abnormal lab values because he did not feel they were that bad and that the nurse could have called in the morning to report the information. To give a better understanding of time the nurse received the lab information at 10:12 pm and…

    • 2167 Words
    • 9 Pages
    Best Essays
    Read More
  • Best Essays

    Team Cohesion
    • 1523 Words
    • 7 Pages

    Team Cohesion

    The dynamics of a team relies heavily on the interaction of team members during times of conflict not just during times of agreement. Often groups seek to achieve a cohesive relationship in an effort to unite the team towards its goals. Group members can make the mistake of subverting conflict in an attempt to maintain this team unity. Conflict serves a valuable role in effective group interactions that must be understood by participants of a team. An examination into the characteristics of conflict and cohesion and the relationship between the two dynamics can provide perspective to achieve the goal of educating team members. Furthermore, team members must be educated on conflict resolution strategies that allow for conflict and cohesion to exist on the same team.…

    • 1523 Words
    • 7 Pages
    Best Essays
    Read More
  • Better Essays

    Strategies for Managing Conflict Among Teams in the Workplace
    • 946 Words
    • 4 Pages

    Strategies for Managing Conflict Among Teams in the Workplace

    Conflict can be successfully faced and managed if teams recognize conflicts are normal and inevitable (Fleishman, 2000, p. 29). Team members today are using various strategies to manage the inevitable disagreements among themselves while still allowing room for individuality and creativity. When deciding how to manage a conflict we have to keep in mind the goal of the team. We also have to decide how important the disagreement is and its worth to reaching the ultimate goal. Once you remind yourself of the team 's goal and have determined the disagreement 's level of importance, research on conflict management has proposed five strategies to: avoiding, accommodating, compromising, competing and collaborating (Thomas, 1976, pp. 889-935).…

    • 946 Words
    • 4 Pages
    Better Essays
    Read More

Related Topics