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Summary Of Julia Balzer Riley Communication In Nursing

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Summary Of Julia Balzer Riley Communication In Nursing
From the assigned reading, Julia Balzer Riley, the author of Communication in Nursing, defines conflict as "a natural part of interactions, and, when effectively addressed, improves interpersonal relationships and can promote organizational growth (Chadwick, 2010)" (Balzer Riley, 2012). Conflict typically carries a negative connotation, when addressed effectively it can be used as a way of promoting improvement and growth. Through disagreement, collaboration needs to be sought out and then through this has a positive effect on team cohesion.
A conflict that I have seen in the clinical floor was during my 5A clinical. The orders for the patient were frustrating for my primary nurse who felt that the physician could have adjusted the bag size
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